Infrastructure Engineer III- Proxy

JPMorgan Chase & Co.; Bengaluru; Presencial; INR 4.000.000 - 6.400.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in Bengaluru seeks a Lead Infrastructure Engineer to join the Infrastructure Platforms team. You will apply deep knowledge of software, applications, and processes to advance infrastructure engineering and security in a high-performing environment.

The role involves architecting proxy-based security solutions, mentoring teammates, and collaborating with cross-functional IT and business teams. Flexibility for off-hours and on-call rotation is essential.

Formación

• 3+ years hands-on infrastructure experience.
• Experience installing/migrating Broadcom proxy devices (ProxySG, ISG, CAS, SMC).
• Experience with Zscaler or Netskope.
• Design, build, test, and deploy proxy-based security solutions end-to-end.
• Strong network and security fundamentals (HTTP/HTTPS, vulnerability mitigation).
• REST APIs and container deployment experience.
• Scripting: shell and Python; Ansible playbooks.
• Willingness for 24x7 on-call rotation.
• Experience using AI for infrastructure workflows with validation.

Responsabilidades

• Applies technical expertise and problem-solving to projects of moderate scope.
• Client and Stakeholder management including consultations and timelines.
• Update documentation and runbooks per engineering standards.
• Provide advanced troubleshooting for Proxy issues.
• Collaborate with IT and business teams to align proxy solutions with goals.
• Contribute to change management with standardized templates.
• Provide technical guidance and mentorship to team members.
• Use enterprise AI capabilities to accelerate infrastructure analysis and documentation.
• Identify recurring issues with AI-assisted delivery and ensure traceability.

Conocimientos

Infrastructure engineering

Proxy security

REST APIs

Container deployments

Python/shell scripting

Ansible playbooks

AI in infra operations

On-call rotation

AI-assisted validation

Educación

Formal training in infrastructure disciplines

Herramientas

Broadcom Bluecoat proxy

Zscaler

Netskope

Symantec CAS/SMC

SIEM tools

Descripción del empleo

Job Description:

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the worlds largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
• Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
• Provide advanced troubleshooting and support for Proxy issues
• Collaborate with other IT & business teams to align proxy solutions with organizational goals
• Contribute to change management process improvement by building standardized change implementation templates
• Provide technical guidance and mentorship to team members
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• Formal training or certification in infrastructure disciplines, with 3+ years of applied, hands-on experience.
• Hands-on experience installing, migrating, and decommissioning Broadcom (Bluecoat) proxy/security devices: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
• Experience with SaaS-based secure gateway vendors such as Zscaler and/or Netskope.
• Ability to design, build, test, and deploy proxy-based security solutions end-to-end.
• Strong understanding of network infrastructure and network security concepts, including application-layer protocols (HTTP/HTTPS) and vulnerability mitigation.
• Good understanding of REST APIs and container-based deployment models.
• Understanding of version and revision control practices and procedures.
• Proficiency using SIEM tools for security investigation and troubleshooting.
• Automation scripting skills for proxy environments, including comfort with shell/Python scripts and Ansible playbooks, plus strong networking fundamentals (topology, VLANs, routing, switching, global/local load balancing, firewalls) and flexibility to work off-hours/weekends in a 24x7 on-call rotation.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Preferred qualifications, capabilities, and skills

• Self-Starter who can take initiative and has the ability to work independently and collaboratively
• Demonstrated leadership and collaboration skills in a large enterprise environment
• Strong critical thinking and problem solving skills
• Strong work ethic with a results oriented mindset
• Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery