Infrastructure Delivery Coordinator

Keyloop; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Keyloop is seeking an organised Infrastructure Delivery Coordinator for its Hyderabad team. You will drive delivery of IT infrastructure projects across networks, cloud, and data centres, aligning scope, timelines and budgets with stakeholders.

The role requires coordinating across technical, commercial and customer-facing teams, managing risks and dependencies, and ensuring smooth handovers with testing and documentation. Experience across time zones is valuable.

Qualifications

• Experience coordinating delivery of IT infrastructure projects (network, cloud, data centres or hardware).
• Broad understanding of infrastructure tech with ability to work with specialists.
• Experience managing suppliers or third-party contractors.
• Familiarity with ITSM tooling (JSM or similar).
• Strong planning, organisation, and multi-priority management.
• Clear written and spoken communication with customers and teams.
• Practical problem-solving approach.
• Comfort working across time zones with UK-based colleagues.

Responsibilities

• Coordinate delivery of infrastructure projects across networks, cloud, data centres and hosted services.
• Run project kick-offs; define scope, timelines, budgets and success criteria with stakeholders.
• Plan and track migrations and upgrades (cloud moves, retire legacy tech).
• Schedule changes, installs and cutovers; minimise disruption to services.
• Collaborate with engineers to ensure changes are tested, resilient and smoothly handed over.
• Manage risks, issues, dependencies; escalate when needed.
• Keep customers and stakeholders updated; close projects out properly.

Skills

Delivery coordination

Infra projects

Stakeholder comms

ITSM tooling

Planning & organising

Supplier management

Cross-timezone work

Technical liaison

Education

IT-related degree

PRINCE2 / PMP

ITIL Foundation

Data-centre knowledge

Cloud platforms (AWS/Azure)

Tools

JSM (Jira Service Management)

AWS

Microsoft Azure

Job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.

Want to be part of it?

Job brief

We're looking for an organised, proactive Infrastructure Delivery Coordinator to join our Service Management team in Hyderabad.

You’ll make sure infrastructure projects are delivered on time, on budget and to customer commitments. They range from network and connectivity changes to cloud and data-centre migrations and hardware refreshes. You’ll connect technical, commercial and customer-façing teams so delivery runs smoothly from start to finish.

Responsibilities

Project delivery

• Coordinate the delivery of infrastructure projects across networks, cloud, data centres and hosted services, for internal teams and customers
• Run project kick-offs and agree scope, timelines, budgets and success criteria with stakeholders
• Plan and track migrations and upgrades, including moves to cloud platforms and the retirement of legacy technology
• Schedule changes, installs and cutovers to keep disruption to customers and services to a minimum
• Work with engineers and technical teams to make sure every change is tested, resilient and handed over cleanly
• Keep delivery on track by managing risks, issues and dependencies, and escalating where needed
• Keep customers and stakeholders updated, and close projects out properly

Qualifications

Essential

• Experience coordinating delivery of IT infrastructure projects, such as network, cloud, data-centre or hardware projects
• A broad understanding of infrastructure technologies, with the confidence to work closely with technical specialists
• Experience managing suppliers, service providers or third-party contractors
• Familiarity with JSM or similar IT Service Management (ITSM) tooling
• Strong planning and organisational skills and attention to detail, with the ability to manage several priorities at once
• Clear written and spoken communication, with confidence working with customers, engineers and commercial teams
• A practical, problem-solving approach
• Comfort working across time zones with UK-based colleagues

Desirable

• A degree in IT, computer science or a related field, or equivalent work experience
• A project or delivery qualification, such as PRINCE2 or Project Management Professional (PMP)
• IT Infrastructure Library (ITIL) Foundation certification or familiarity with ITIL practices
• Experience with data-centre, co-location or hardware lifecycle management
• Knowledge of Microsoft SPLA or other software licence reporting
• Exposure to cloud platforms such as AWS or Microsoft Azure

Why join us

• Play a central role in the operations that keep a global automotive technology platform running
• Build broad delivery experience across infrastructure, cloud, commercial and supplier management
• Work every day with colleagues in the UK and India

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."