Infrastructure Architect

Accenture; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Accenture perks

Job summary

A global consulting firm is seeking an experienced Infrastructure Architect based in Pune. The role involves leading the design and documentation of technical environments, implementing contact center technology solutions, and ensuring comprehensive architecture standards. The ideal candidate will have a minimum of 3 years' experience in contact center implementations and must possess strong skills in system integration and cloud-based solutions. This is an opportunity to contribute significantly to team discussions and stakeholder engagement.

Qualifications

• Minimum 3 years of experience in Contact Center Technology Implementation.
• 15 years of full-time education required.
• Position based at Pune office.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work-related problems.
• Facilitate workshops and meetings to gather requirements and feedback from stakeholders.
• Develop and maintain comprehensive documentation of architectural designs and standards.

Skills

Proficiency in Contact Center Technology Implementation

Strong understanding of system integration and deployment processes

Experience with cloud-based solutions and infrastructure management

Familiarity with network architecture and security protocols

Ability to analyze and optimize system performance

Education

15 years of full-time education

Job description

About The Role

Lead the definition, design, and documentation of technical environments. Deploy solution architectures, conduct analyses of alternative architectures, create architectural standards, define processes to ensure conformance with these standards, institute solution‑testing criteria, define cost‑of‑ownership, and promote a consistent business vision through technical architectures.

Project Role: Infrastructure Architect

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work‑related problems.
• Facilitate workshops and meetings to gather requirements and feedback from stakeholders.
• Develop and maintain comprehensive documentation of architectural designs and standards.

Qualifications

• Minimum 3 years of experience in Contact Center Technology Implementation.
• 15 years of full‑time education required.
• Position based at Pune office.

Required Skills

• Proficiency in Contact Center Technology Implementation.
• Strong understanding of system integration and deployment processes.
• Experience with cloud‑based solutions and infrastructure management.
• Familiarity with network architecture and security protocols.
• Ability to analyze and optimize system performance.