Information Lifecycle Management Specialist

BT Group; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

BT Group is seeking a Data Governance Specialist to drive the design and implementation of its information governance program. You will advance the organisation's understanding of governance concepts and the benefits of robust policies and procedures.

You will work with Legal, Privacy, Security and Records teams to map data lifecycles, establish RoPA, and implement lifecycle controls across Microsoft 365 and cloud platforms.

Qualifications

• 5+ years of experience in information governance, records or data governance.
• Experience maintaining information asset registers, records inventories and retention schedules.
• Strong understanding of UK GDPR principles and accountability requirements.
• Experience establishing RoPA and supporting data mapping.
• Knowledge of records classification, security classification and disposal requirements.
• Experience with Purview, 365 retention and governance tools.

Responsibilities

• Maintain information asset registers with ownership, purpose, location and retention status.
• Develop and operationalise retention and disposal schedules per legal and business requirements.
• Apply security classification and access controls across information assets.
• Support RoPA creation and ongoing maintenance, including data subjects and processing purposes.
• Map data flows to identify creation, storage, sharing, transformation and deletion activities.
• Collaborate with Legal, Privacy, Security and Data Owners to document control decisions.
• Configure or support lifecycle controls in Microsoft 365, Purview and cloud platforms.
• Coordinate reviews and remediation for assets with missing classifications or disposal evidence.
• Support legal holds, eDiscovery and regulatory requests by locating and preserving information.
• Monitor control effectiveness and report on coverage and compliance.
• Identify opportunities to automate classification, retention labelling and evidence capture.
• Provide guidance and training to information owners and custodians.

Skills

Information lifecycle

Records management

Data governance

Privacy operations

RoPA

Data mapping

Microsoft Purview

OneTrust

BigID

ServiceNow GRC

Policy interpretation

Analytical skills

Stakeholder management

UK GDPR

Education

IGP

CIP

CIPP/E

CIPM

DAMA CDMP

BT Purview qualification

Tools

Microsoft Purview

Microsoft 365 retention

OneTrust

BigID

ServiceNow GRC

Job description

Specialist - Information Lifecycle Management Recruiter: Sowmya Reddy Hiring Manager: Anuran Aich Career Grade: D

About the role The Data Governance Specialist executes a range of workstreams in delivering the design and implementation of BT Group's data governance strategy, advancing the organisation's thinking of data governance concepts and understanding of the benefits of data governance policies and procedures.

What you’ll be doing

• Maintain accurate information asset registers, including ownership, purpose, location, classification, processing activity, retention requirement and lifecycle status.
• Develop, maintain and operationalise retention and disposal schedules using legal, regulatory, contractual and business requirements.
• Apply and assure security classification, handling, access, storage, transfer, archival and disposal requirements across information assets.
• Support the establishment and ongoing maintenance of Records of Processing Activities (RoPA), ensuring processing purposes, personal-data categories, data subjects, recipients, transfers, retention periods and security measures are recorded.
• Perform data and information mapping to identify where information is created, stored, shared, transformed, archived and deleted.
• Work with Legal, Privacy, Security, Records Management and Data Owners to interpret obligations and document defensible control decisions.
• Configure, test or support lifecycle controls in Microsoft 365, Microsoft Purview, cloud platforms, repositories and business applications.
• Coordinate periodic reviews, exception management and remediation for assets with missing ownership, classification, retention rules or disposal evidence.
• Support legal holds, investigations, eDiscovery, data-subject rights, audits and regulatory requests by locating and preserving relevant information.
• Monitor control effectiveness and prepare evidence and reporting on register coverage, RoPA completeness, retention compliance, overdue disposal and exceptions.
• Identify opportunities to automate classification, retention labelling, disposition review, evidence capture and control monitoring.
• Provide guidance and training to information owners and custodians, and promote consistent lifecycle-management practices across BT.
• Support continuous improvement by tracking changes in legislation, regulation, standards, technology and business processes.

Essential Skills / Experience

• 5+ years of experience in information lifecycle management, records management, information governance, privacy operations, data governance or a related control discipline.
• Practical experience maintaining information asset registers, records inventories, retention schedules, file plans or disposal processes.
• Good understanding of UK GDPR principles and accountability requirements, including lawful processing, purpose limitation, data minimisation, storage limitation, security, individual rights and privacy by design.
• Experience establishing, maintaining or assuring Records of Processing Activities (RoPA) and supporting data or information mapping.
• Knowledge of records classification, security classification, retention, archival, legal hold, defensible disposal and evidence requirements.
• Working knowledge of relevant legislation and regulation, including UK GDPR, the Data Protection Act 2018, the Data (Use and Access) Act 2025, the Freedom of Information Act 2000 and the Privacy and Electronic Communications Regulations 2003.
• Experience with information-governance or records tooling such as Microsoft Purview, Microsoft 365 retention and records management, OneTrust, BigID, ServiceNow GRC or equivalent.
• Ability to interpret policy and legal requirements and translate them into clear operational controls, procedures and records.
• Experience supporting assurance, audit, information requests, data-subject rights, investigations or regulatory evidence collection.
• Strong analytical, documentation, stakeholder-management and communication skills across business, legal and technology teams.

Desirable Skills / Experience

• Knowledge of ISO 15489, ISO/IEC 27001, ISO/IEC 27701, DAMA-DMBOK or equivalent information-governance practices.
• Experience implementing lifecycle controls across cloud environments, particularly GCP, and across structured and unstructured information.
• Awareness of AI information-lifecycle risks, including provenance, permissions, retention, model or use-case inventories and the NIST AI Risk Management Framework.
• Experience with Power BI or equivalent reporting and dashboarding tools.
• A relevant degree or professional certification such as IGP, CIP, CIPP/E, CIPM, DAMA CDMP, Microsoft Purview or a recognised records-management qualification.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

Experience Level Mid Level