Independence Operations Associate 2

RSM US LLP; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible schedule

Competitive benefits

Disability accommodation

Job summary

RSM US LLP in Hyderabad is seeking an Independence Operations Associate 2 to support risk management by processing EMS updates, researching databases, and delivering summaries to engagement teams. The role involves assisting independence and conflict-check procedures, monitoring workloads, and providing stakeholder guidance.

Ideal candidates have 2+ years in support or customer service, 1+ years with enterprise workflow systems, and experience working with international teams.

Qualifications

• 2+ years in a support or customer service role.
• 1+ years with enterprise workflow or data management systems.
• Experience working with teams internationally.

Responsibilities

• Maintain EMS relationships and data; review proposed edits.
• Support independence search procedures.
• Monitor workload and ensure timely action.
• Provide reporting to engagement teams and stakeholders.
• Assist with process improvements.

Skills

Confidentiality

Written communication

Stakeholder communication

Microsoft Office

SharePoint

Data management

Process improvement

Conflict resolution

Education

Bachelor’s degree in accounting (preferred) or other business degree

Tools

EMS (Entity Management System)

SharePoint

Office automation tools

Job description

Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Office of Risk Management (“O.R.M”) supports the implementation of programs, policies, and practices to manage RSM (or “Firm”) risk. Individuals in the Independence Operations Associate 2 role will assist with managing risk by supporting multiple teams within RSM’s Office of Risk Management, working in the Firm’s independence systems (entity management system (“EMS”), conflicts of interests, personal independence tool, and services assessment tool). The Independence Operations Associate 2 will support these various functions as seasonal volumes fluctuate and will gain visibility into the key operational activities of the Risk Management function. Responsibilities will include processing updates to the entity management system, researching internal databases, summarizing research findings, delivering summary reports to engagement teams, supporting independence search procedures, and other responsibilities as required. The Independence Associate 2 will also provide procedural support to engagement teams navigating the Firm’s independence and conflict check requirements.

Essential Duties

• Maintenance of EMS relationships and data, conducting consultations with client servers, and reviewing proposed edits to the EMS
• Support independence and conflicts of interest search procedures
• Monitoring workload and ensuring assignments are timely actioned
• Stakeholder and team member support, guidance and communication
• Identifying opportunities for and proposing process improvements
• Other duties, as assigned

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in accounting (preferred) or other business degree

TECHNICAL/SOFT SKILLS

• Awareness of interrelated policies, processes, and personnel.
• Communicating information clearly and concisely, in writing to diverse audiences across the firm and to outside professional contacts.
• Ability to maintain confidentiality and discretion.
• Demonstrating expert conflict resolution skills.
• Proficient use of Microsoft Office products including familiarity with SharePoint as a document repository.
• Ability to identify and recommend process improvement and efficiency.
• Ability to develop and maintain applicable professional and internal contacts, resources and networks.
• Providing status reporting and frequent check-ins with management.

EXPERIENCE

• 2+ years’ experience in support or customer service role or function (required)
• 1+ years’ experience with enterprise workflow or data management systems (preferred)
• Working with teams internationally (required)

LEADERSHIP SKILLS

• Organizational and prioritization skills
• Able to adapt quickly to changes in process
• Facilitating technically complex discussions with stakeholders
• Proactively requesting and providing feedback
• Timely engaging key stakeholders regarding important decisions, as appropriate

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.