IND Lead Software Engineer - CI/CD Delivery Engineer

The Hartford; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The Hartford in Hyderabad, India is seeking a Billing & Premium Audit Release & CI/CD Delivery Engineer to lead release orchestration across Billing and Premium Audit platforms, coordinating CI/CD pipelines, environment readiness, deployment planning, and production cutover.

The ideal candidate brings hands-on DevSecOps exposure, ability to manage cross-team dependencies across application, infrastructure, database, batch, QA and production support, and a focus on reliable, well-governed

Qualifications

• 5-8 years of software engineering, release engineering, or DevOps experience.
• Understanding of CI/CD concepts, release controls, and environment promotion.
• Experience coordinating complex releases across components and environments.
• Hands-on with release/delivery tools like GitHub, Jenkins, Azure DevOps, Rally.
• Ability to read logs and support triage and stabilization.

Responsibilities

• Lead end-to-end CI/CD driven release orchestration for Billing and Premium Audit platforms, including deployment planning and production cutover.
• Coordinate deployment pipelines across application, database, batch, API, and cloud components with approvals and validations.
• Partner with engineering, QA, DevSecOps, architecture, infrastructure, business, and production support teams to manage dependencies and reduce risk.
• Drive environment readiness across DEV, QA, PTE, production, and other environments.
• Facilitate release readiness checkpoints, dress rehearsals, go/no-go reviews, and post-release validation.
• Lead defect triage and stabilization during release testing, cutover, warranty, and production support windows.
• Monitor build, deployment, security, and quality gates; escalate blockers and coordinate remediation.

Skills

CI/CD concepts

Release orchestration

Deployment planning

Cross-team coordination

DevSecOps exposure

Issue triage & debugging

Agile collaboration

AI-assisted productivity

Tools

GitHub

Jenkins

GitHub Actions

Azure DevOps

Rally

ServiceNow

Job description

IND Lead Software Engineer - GCC026

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Description: Billing & Premium Audit Release & CI/CD Delivery Engineer

• Location: Hyderabad, India
• Employment Type: Full-Time
• Experience Level: 5-8 Years

Position Overview

We are seeking a Billing & Premium Audit Release & CI/CD Delivery Engineer to lead release orchestration and deployment execution across Billing and Premium Audit platforms. This role is accountable for coordinating CI/CD pipelines, environment readiness, deployment planning, release validation, defect triage, stabilization, and production cutover activities. The ideal candidate brings strong technical delivery discipline, hands‑on DevSecOps exposure, and the ability to manage complex cross‑team dependencies across application, infrastructure, database, batch, QA, business, and production support partners. This role will help ensure controlled, low‑risk, and well‑governed production releases that improve reliability, predictability, and business confidence.

Key Responsibilities

• Lead end-to-end CI/CD driven release orchestration for Billing and Premium Audit platforms, including deployment planning, sequencing, readiness reviews, and production cutover execution.
• Coordinate deployment pipelines across application, database, batch, API, and cloud components, ensuring all release gates, approvals, validations, and controls are completed on schedule.
• Partner with engineering, QA, DevSecOps, architecture, infrastructure, business, and production support teams to manage dependencies and reduce late‑cycle release risk.
• Drive environment readiness across DEV, QA, PTE, production, and other required environments by validating access, configuration, integrations, data, batch schedules, and deployment prerequisites.
• Facilitate release readiness checkpoints, dress rehearsals, go/no‑go reviews, warranty planning, and post‑release validation activities.
• Lead defect triage and stabilization efforts during release testing, cutover, warranty, and production support windows, ensuring clear ownership and timely resolution.
• Monitor build, deployment, security, and quality gates; escalation blockers proactively and coordinate remediation across internal and external partner teams.
• Maintain release runbooks, implementation plans, rollback plans, deployment calendars, communication plans, and operational readiness documentation.
• Support continuous improvement of CI/CD automation, release governance, deployment controls, branch strategy, and shift‑left quality/security practices.
• Use delivery metrics, release retrospectives, incident learnings, and pipeline performance insights to improve predictability, quality, and release confidence.
• Partner with Agile leaders and delivery teams to align release plans with PI objectives, sprint commitments, backlog readiness, and cross‑team dependency timelines.
• Promote disciplined communication, transparent risk management, and strong execution accountability across distributed teams.

Required Skills & Experience:

• 5-8 years of experience in software engineering, release engineering, DevOps, production delivery, or technical delivery roles.
• Strong understanding of CI/CD concepts, deployment pipelines, branching strategies, release controls, environment promotion, and rollback planning.
• Experience coordinating complex application releases across multiple technical components, teams, and environments.
• Hands‑on exposure to tools such as GitHub, Jenkins, GitHub Actions, Azure DevOps, Rally, ServiceNow, or comparable release and delivery platforms.
• Ability to interpret build logs, deployment logs, application logs, batch logs, and monitoring alerts to support issue triage and stabilization.
• Working knowledge of cloud, API, database, batch, and integration delivery patterns, preferably within AWS‑enabled environments.
• Experience supporting release readiness activities, dress rehearsals, go/no‑go decisions, production cutovers, warranty support, and post‑release validation.
• Strong cross‑team coordination skills with ability to manage dependency risks across engineering, QA, infrastructure, architecture, business, and production support teams.
• Solid analytical and problem‑solving skills with the ability to drive quick, structured issue resolution under release timelines.
• Good understanding of DevSecOps practices, security gates, code quality reviews, automated testing, and shift‑left quality/security expectations.
• Ability to create clear release communications, implementation plans, runbooks, status updates, and leadership‑ready risk summaries.
• Experience working in Agile teams and partnering with RTEs, Scrum Masters, Product Owners, Tech Leads, QA Leads, and release managers.
• Ability to leverage AI tools and Copilot to improve productivity in release planning, log analysis, documentation, defect triage, and automation workflows.

Key Technical Skills

• Release Engineering: release orchestration, implementation planning, deployment coordination, cutover execution, rollback planning, warranty support
• CI/CD & DevOps: Jenkins, GitHub Actions, Azure DevOps, GitHub workflows, automated build and deployment pipelines
• Version Control: GitHub branching, pull requests, merge coordination, release branches, hotfix branches, code promotion practices
• Cloud & Infrastructure: AWS services, cloud deployments, environment provisioning, infrastructure readiness, monitoring, and operational validation
• Application Platforms: Java, Spring Boot, APIs, microservices, Angular applications, batch processing, Unix jobs, and integration patterns
• Database & Batch: Oracle, PL/SQL, batch scheduling, job validation, database deployment coordination, DB link and data dependency readiness
• Quality & Stabilization: defect triage, root cause coordination, functional testing, regression testing, E2E testing, UAT, production checkout
• Security & Governance: DevSecOps controls, vulnerability remediation coordination, code quality gates, secure deployment practices, access readiness
• Delivery Tools: Rally, ServiceNow, SharePoint, Teams, dashboards, release calendars, readiness checklists, and runbooks
• Metrics & Continuous Improvement: deployment success rate, release predictability, defect trends, cycle time, lead time, build stability, and readiness health

Nice to Have

• Experience supporting Billing, Premium Audit, insurance, financial, or enterprise transaction‑processing platforms.
• Experience with AWS migration, cloud modernization, database/batch migration, or large‑scale platform transformation releases.
• Knowledge of production support, observability, incident management, reliability engineering, and operational readiness practices.
• Experience improving CI/CD automation, release governance, deployment controls, or environment management processes.
• Familiarity with AI‑assisted engineering tools, automated test generation, log analysis, and release documentation acceleration.

What We Offer

• Opportunity to play a key role in modernizing and stabilizing critical Billing and Premium Audit platforms.
• Exposure to CI/CD automation, cloud‑enabled delivery, DevSecOps practices, and enterprise release governance.
• Collaborative environment with strong partnership across engineering, delivery, business, infrastructure, and production support teams.
• Continuous learning and professional development opportunities across release engineering, DevOps, cloud, AI, and operational excellence.