IN_Specialist 2 _LMS _People Operations_IFS_Gurgaon

PwC; Gurugram District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

PwC India is seeking an HR Operations Specialist to drive the people lifecycle and day-to-day HR tasks. You will be part of a fast-paced team that supports onboarding, offboarding, payroll and benefits administration, absence management, and employee records.

You will ensure compliance with labour laws and deliver high-quality HR services to employees and management. The role emphasizes ownership, problem solving, and a customer-service mindset to resolve inquiries, support HR processes, and

Qualifications

• Experience with end-to-end HR operations and staff lifecycle.
• Familiarity with labour laws and compliance in India.
• Proactive problem solving and customer service focus.

Responsibilities

• Manage end-to-end onboarding and offboarding processes.
• Administer payroll, benefits, and attendance records.
• Respond to employee inquiries and escalate issues per HR guidelines.

Skills

Onboarding

Payroll

Benefits administration

Employee relations

Data management

HR policies

Communication

Active listening

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Specialist Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills Optional Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• AI Fluency
• AI-Human Collaboration
• Communication
• Confidential Information Handling
• Conflict Resolution
• Coordinating Staff
• Data Quality
• Digital Tooling
• Documentation Administration
• Emotional Regulation
• Empathy
• Employee Data Management
• Employee Engagement Strategies
• Employee Life Cycle
• Employee Relations
• Employee Terminations
• HR Software
• Human Resources (HR) Metrics
• Human Resources (HR) Policies
• Human Resources (HR) Service Delivery
• Human Resources (HR) Shared Services
• Human Resources Assistance {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No Government Clearance Required? No

Job Posting End Date October 29, 2026

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.