Are you passionate about helping enterprise clients succeed with cutting‑edge technology? Shipsy is looking for an Implementation to ensure our AI‑native supply chain platform delivers real business impact for our clients.
WMS Implementation Consultant
As a WMS Implementation Consultant, you will play a critical role in deploying Shipsy’s Warehouse Management System across global enterprise customers. You will partner with warehouse operations teams, process owners, and supply chain leaders to design, configure, and operationalise warehouse workflows—ensuring efficient go‑live and long‑term success.
You will own end‑to‑end implementation, from requirement gathering to testing, training, deployment, and stabilisation, with 25–30% travel to customer sites for audits, workshops, hypercare, and process mapping.
What You’ll Do:
- Lead end‑to‑end implementation projects, coordinating with internal teams and client stakeholders.
- Build strong relationships with enterprise clients and act as a trusted advisor.
- Prepare Business Requirement Documents (BRDs), manage timelines, and ensure high‑quality delivery.
- Conduct onboarding, training, and provide post‑implementation support.
- Gather client feedback and use data to track adoption, success, and opportunities for improvement.
Who You Are:
- 2–5 years of experience in WMS implementation, supply‑chain consulting, or warehouse operations.
- Experience with SaaS platforms, ERP/WMS/TMS systems, or logistics tech products.
- Experience in project management, client success, or solution implementation, preferably in logistics, supply‑chain, or enterprise tech.
- Ability to manage cross‑functional projects and work effectively with product, engineering, and customer teams.
- Bachelor’s degree in Engineering, Supply Chain, Business, or Operations (Master’s degree is a plus).
- Strong analytical, communication, documentation, and stakeholder management skills.
- Comfortable traveling 25–30% for client engagements.
- Strong understanding of warehouse operations, supply‑chain concepts, and WMS workflows.
Why Shipsy:
Join us as we revolutionise the multi‑trillion‑dollar logistics industry with our AI‑native platform that enables autonomous supply chains. You’ll work with global clients and play a direct role in delivering tangible business results.
Seniority level
Employment type
Job function
- Consulting, Project Management, and Customer Service
Industries
- Transportation, Logistics, Supply Chain and Storage and IT Services and IT Consulting