Immediate Opening For Godrej Inbound Process / Graduate @Thane

Credicus Business Services Pvt Ltd; Mumbai, Thane, Navi Mumbai; On-site; INR 201,000 - 257,000; Full time

Job summary

Credicus Business Services Pvt Ltd in Thane is hiring for an inbound customer service role to handle customer queries, provide support, and manage telecalling interactions in a voice-based setting.

Graduation is mandatory; min 2 months experience in telecalling, customer service or sales, with good communication skills (V4/V5). Shifts include 9:00 AM - 6:00 PM and 10:00 AM - 7:00 PM, with one rotational week off at ETPL Tower, Thane.

Qualifications

• Graduation is mandatory for eligibility.
• Minimum 2 months experience in telecalling, customer service or sales.
• Good communication skills required (V4/V5).

Responsibilities

• Handle inbound customer queries and provide support.
• Manage telecalling and customer interaction process.
• Operate in a voice-based customer service role.

Skills

Telecalling

Customer Service

Communication

Education

Graduation

Job description

Process: Godrej - Inbound Customer Service

Location: ETPL Tower, Thane

Centralized Pick-up & Drop Facility from Thane Station

Job Role

• Handle inbound customer queries
• Provide customer support and service assistance
• Manage telecalling and customer interaction process
• Voice-based customer service role

Eligibility

• Graduation Mandatory
• Min. 2 Months Experience in Telecalling / Customer Service / Sales
• Good Communication Skills Required (V4 / V5)

Salary:

• 18K - 23K In-hand
• 25.5K Maximum CTC

Shift Details

• 9:00 AM - 6:00 PM
• 10:00 AM - 7:00 PM
• 1 Rotational Week Off