Immediate Hiring For Inbound Process - HSC Pass / Fixed Sunday OFF

Credicus Business Services Pvt Ltd; Mumbai; On-site; INR 152,000 - 182,000; Full time

Job summary

Credicus Business Services Pvt Ltd in Mumbai is hiring an Inbound Process Executive for ETLI IB to handle inbound customer calls and resolve queries within set processes.

The role requires freshers or experienced candidates with at least HSC qualification and strong English communication. BPO or customer service background is preferred; location is Ghansoli, Mahape, with a day shift 10:00 AM to 7:00 PM and an in-hand salary of INR 15,000 per month.

Qualifications

• Freshers or experienced candidates can apply.
• Minimum HSC qualification.
• Good English communication is mandatory.
• Candidates with a customer service / BPO background are preferred.

Responsibilities

• Handle inbound customer calls professionally
• Understand customer queries and provide appropriate assistance
• Maintain accurate customer and call records
• Follow company process and quality standards

Skills

Good English

Customer service

Education

HSC

Job description

Process: Inbound Process Executive ETLI IB

Location: Ghansoli, Mahape
Process: Inbound Customer Service
Eligibility

• Freshers and experienced candidates can apply
• Minimum HSC qualification
• Good English communication skills are mandatory
• Candidates with a customer service / BPO background are preferred

Salary & Benefits

• In-Hand Salary: 15,000 per month
• Weekly Off: Sunday Fixed
• Shift Timing: 10:00 AM – 7:00 PM

Key Responsibilities

• Handle inbound customer calls professionally
• Understand customer queries and provide appropriate assistance
• Maintain accurate customer and call records
• Follow company process and quality standards