IM UAM Process & Training Analyst

Johnson & Johnson Innovation; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Johnson & Johnson Innovation seeks an Innovative Medicine User Access Management Process & Training Analyst to lead learning content for the UAM Academy and partner with process owners to design role-based solutions. You will translate governance needs into training, support onboarding and certification, and drive continuous improvement of capability development.

The role requires a Bachelor’s degree, 5 years in learning and development with life sciences/compliance context, and strong English

Qualifications

• Bachelor's degree in a relevant field with preference for Governance Risk Management, Compliance, IT or related areas.
• 5 years of learning and development, training management, compliance or related field in an enterprise risk management context.
• 3-5 years of experience with regulatory/compliance frameworks (SOX, GxP, Privacy/GDPR).
• Strong documentation skills and fluent English communication.

Responsibilities

• Develop, maintain and enhance UAM Academy learning content and training materials.
• Translate team processes and governance requirements into role-based learning solutions.
• Assess processes and controls for alignment with governance standards and identify gaps.
• Translate assessment outcomes into training enhancements reflecting gaps and evolving rules.
• Support rollout and delivery of Academy program deliverables.
• Coordinate training schedules, onboarding and certification activities.
• Ensure content remains accurate, engaging and compliant.

Skills

Training program design

Content development

Governance frameworks

Cross-functional partnering

Organisational change

Capability gap analysis

Learning metrics

Documentation

Microsoft Office

Education

Bachelor’s degree in Governance Risk Management or IT

Tools

Microsoft Office

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Risk Management

Job Category:

Professional

All Job Posting Locations:

Bangalore, Karnataka, India, Hyderabad, Andhra Pradesh, India

Job Description:

The Innovative Medicine User Access Management Process & Training Analyst is responsible for enabling and sustaining the capability development strategy for the IM UAM team. The role serves as the central point of coordination for the User Access Management Learning Program (UAM Academy). The Analyst shall partner with process owners, training champions and leadership to design, develop and maintain role-based learning solutions that support the personal and professional development of the team. Through effective stakeholder engagement, and continuous improvement, the training analyst will support building a skilled, scalable and future ready UAM team while supporting onboarding, knowledge retention, career development and team maturity.

About our team.

IM UAM is the function that protects Innovative Medicines from access related risk across SAP landscapes. We connect IT, Business & Compliance under one coordinated framework to enable effective and efficient business operations. The IM UAM team plays a crucial role in ensuring SAP security requirements are designed and implemented compliantly.

The UAM Process & Training Analyst will be working with the UAM Governance Lead to drive the implementation and continuous evolution of the UAM Training Program (Academy) by translating processes and capability needs into a structured learning pathway including training content, certifications and development frameworks and learning insights.

Key Responsibilities:

• Develop, maintain, and enhance UAM Academy learning content and training materials
• Engage with Process Owners and training champions to translate team processes, controls and governance requirements into role-based learning solutions.
• Assess UAM processes and controls (health checks) to ensure alignment with governance standards, taxonomy structure, and compliance requirements (e.g., SOX, GxP), identifying gaps and improvement opportunities.
• Translate process assessment outcomes into training enhancements, ensuring learning content reflects actual operational gaps, control weaknesses, and evolving governance requirements.
• Support the rollout and ongoing delivery of Academy program deliverables.
• Coordinate training schedules, learning pathways, onboarding programs and certification activities.
• Ensure training content remains accurate, engaging and aligned to business and governance requirements.

Experience and Skills:

• Experience with designing, developing and delivering training, learning or capability development programs.
• Experience developing training content, learning materials, presentations, guides, and knowledge resources.
• Experience working within compliance, governance, compliance, risk management or access management related environments.
• Experience partnering with cross functional teams to translate complex processes into practical learning solutions.
• Experience supporting organisational change, process improvement or transformation initiatives.
• Experience analysing capability gaps, learning needs and training effectiveness metrics.

Required:

• Bachelor’s degree in a relevant field, with a preference for studies in Governance Risk Management, Compliance, Information Technology or related fields.
• 5 years of experience in learning and development, training management, compliance or a related field, particularly within an enterprise risk management framework within Life Sciences/ Pharmaceutical industry.
• 3-5 years of experience with regulatory/ compliance frameworks related to SoX, GxP, Privacy/GDPR.
• Attention to detail with strong documentation skills and Microsoft applications.
• Fluency in English, with outstanding oral and written communication abilities.
• Ability to work effectively in a virtual/remote environment and manage cross-cultural teams.

Preferred:

• Understanding of business functions and how systems and applications are used by business partners in the context of Life Sciences, Pharmaceutical, or related industries.
• Demonstrated leadership ability to embrace innovation and change and promote a culture of ownership and continuous improvement.
• Demonstrated ability to work with team members of varying technical expertise, competence in clear, concise, and tactful communication with management, peers, and team members.

Other Requirements:

• Ability to work on-site a minimum of three days per week, with up to two remote workdays per the flexible work policy.
• May require up to 10% domestic and/or international travel.

Johnson & Johnson is an Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Required Skills:

• Accounting
• Agility Jumps
• Analytical Reasoning
• Budget Management
• Business Behavior
• Compliance Frameworks
• Data Reporting
• Detail-Oriented
• Financial Analysis
• Financial Risk Management (FRM)
• Internal Controls
• Numerically Savvy
• Problem Solving
• Process Oriented
• Regulatory Environment
• Risk Assessments
• Risk Measurement

Preferred Skills:

• Accounting
• Agility Jumps
• Analytical Reasoning
• Budget Management
• Business Behavior
• Compliance Frameworks
• Data Reporting
• Detail-Oriented
• Financial Analysis
• Financial Risk Management (FRM)
• Internal Controls
• Numerically Savvy
• Problem Solving
• Process Oriented
• Regulatory Environment
• Risk Assessments
• Risk Measurement