IBM Storage L3 Administrator / Engineer

CGI; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading IT consulting firm in Bengaluru is seeking an experienced IBM Storage L3 Administrator. This role involves managing and optimizing IBM storage solutions, providing L3 support, and collaborating with cross-functional teams. Candidates should have 7–12 years of experience, strong problem-solving skills, and hands-on knowledge of IBM storage technologies. The position offers a supportive work environment emphasizing teamwork and personal growth.

Benefits

Career development opportunities

Team-based environment

Global resources and capabilities

Qualifications

• 7–12 years of experience in enterprise storage administration with strong L3 expertise.
• Hands-on experience with IBM storage solutions.
• Proficiency in scripting and automation for storage operations.

Responsibilities

• Provide L3 support for escalated incidents across IBM storage environments.
• Manage and maintain IBM SAN/NAS systems.
• Implement backup, disaster recovery, and high-availability solutions.

Skills

Incident Management

Storage

Tools

IBM DS Series

FlashSystem

Spectrum Virtualize

SAN Volume Controller (SVC)

IBM Storage Insights

Nagios

SolarWinds

Job description

IBM Storage L3 Administrator / Engineer

The IBM Storage L3 Administrator is responsible for advanced management, troubleshooting, and optimization of enterprise storage systems. This includes IBM SAN/NAS solutions, IBM Spectrum Storage, DS Series, FlashSystem, and related technologies. The role requires deep expertise in IBM storage platforms, strong problem‑solving skills, and the ability to resolve complex issues independently while ensuring high availability, performance, and data security.

Key Responsibilities

• Provide L3 support for escalated incidents across IBM storage environments.
• Manage and maintain IBM SAN/NAS systems, DS Series, FlashSystem, and Spectrum Storage solutions.
• Perform storage provisioning, zoning, LUN management, and replication setup.
• Conduct performance tuning, capacity planning, and optimization of storage infrastructure.
• Implement backup, disaster recovery, and high‑availability solutions.
• Troubleshoot complex issues related to storage connectivity, multipathing, and clustering.
• Automate routine tasks using PowerShell, Bash, Python, or Ansible.
• Collaborate with infrastructure, database, and application teams to ensure seamless storage operations.
• Lead root cause analysis for critical incidents and document resolutions.
• Maintain knowledge base and documentation for configurations, processes, and troubleshooting guides.

Required Skills & Experience

• 7–12 years of experience in enterprise storage administration with strong L3 expertise.
• Hands‑on experience with IBM DS Series, FlashSystem, Spectrum Virtualize, SAN Volume Controller (SVC).
• Strong knowledge of storage protocols (FC, iSCSI, NFS, CIFS/SMB).
• Expertise in storage replication, snapshots, and disaster recovery strategies.
• Experience with storage monitoring tools (IBM Storage Insights, Spectrum Control, Nagios, SolarWinds).
• Familiarity with cloud storage integrations (Azure, AWS, GCP).
• Proficiency in scripting and automation for storage operations.
• Solid understanding of networking concepts, multipathing, and server integration.
• Ability to lead critical incident resolution and mentor junior administrators.

Preferred Qualifications

• Certifications: IBM Certified Specialist – Storage Solutions, IBM Spectrum Storage certifications.
• Experience with virtualization platforms (VMware, Hyper‑V, KVM) integrated with IBM storage.
• Exposure to software‑defined storage (SDS) and hybrid cloud storage.
• Knowledge of ITIL processes for incident, problem, and change management.

Skills

• Incident Management
• Storage

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.