I&P GN - I&E - Retail- Manager - Process Excellence-PE

Accenture; Navi Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Accenture Solutions Pvt Ltd. in Navi Mumbai, Maharashtra seeks an experienced Retail Manager to lead our Process Excellence team. The role focuses on retail operations, customer experience, and continuous improvement, with strong leadership and communication requirements.

You will manage daily store operations, develop strategies to boost loyalty, coach sales staff, and analyze sales data to drive growth and process enhancements across functions.

Qualifications

• Minimum 5 years of experience in retail management.
• Strong knowledge of retail operations, including sales, marketing and customer service.
• Excellent leadership and communication skills.
• Ability to analyze sales data and market trends to inform business decisions.
• Experience with process excellence and continuous improvement methodologies.

Responsibilities

• Manage daily operations of retail stores to ensure customer service and sales growth.
• Develop strategies to enhance customer experience and loyalty.
• Lead and coach a team of sales associates to achieve targets.
• Analyze sales data and market trends to identify opportunities for improvement.
• Collaborate with cross-functional teams to drive growth and improve processes.
• Implement and maintain high standards of quality and customer service.

Skills

Retail management

Process excellence

Leadership

Communication

Data analysis

Job description

We are looking for a highly skilled and experienced Retail Manager to join our team in the Process Excellence department. The ideal candidate will have a strong background in retail management and process excellence, with excellent leadership and communication skills.

Roles and Responsibility

• Manage and oversee daily operations of retail stores for efficient customer service and sales growth.
• Develop and implement strategies to enhance customer experience and increase loyalty.
• Lead and motivate a team of sales associates to achieve sales targets and provide coaching.
• Analyze sales data and market trends to identify opportunities for improvement.
• Collaborate with cross-functional teams to drive business growth and improve processes.
• Implement and maintain high standards of quality and customer service.

Job Requirements

• Proven experience in retail management or a related field, with a minimum of 5 years of experience.
• Strong knowledge of retail operations, including sales, marketing, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and market trends to inform business decisions.
• Strong problem-solving and decision-making skills.
• Experience with process excellence initiatives and continuous improvement methodologies.
• Qualification:To be added by recruiting.

Company Name:Accenture Solutions Pvt Ltd. Industry:To be specified during the recruitment process.