Human Resources Supervisor

The Ritz-Carlton Hotel Company, L.L.C.; Bengaluru; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

The Ritz-Carlton Bengaluru is seeking a HR professional to assist in monitoring employee relations, support management in resolving HR issues, and ensure compliant recruitment processes. The role involves handling employee inquiries, maintaining records, and coordinating annual surveys.

You will help communicate HR programs and policies, safeguard confidentiality, and work with the team to uphold The Gold Standards in guest service and staff care.

Competenze

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Mansioni

• Assist in monitoring/tracking employee relations issues including resolution and follow-up.
• Assist management in handling and resolving Human Resources issues.
• Monitor hiring and recruitment processes for compliance with local, state, and federal laws and company policies and standards.
• Inform Human Resources management of issues related to employee relations.
• Respond to questions, requests, and concerns from employees and management regarding company and HR programs, policies and guidelines.
• Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
• Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
• Assist in logistics, administration, and scheduling of annual employee surveys.
• Answer phone calls and record messages.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Formazione

High school diploma or GED equivalent

Descrizione del lavoro

Additional Information

Job Number26143357
Job CategoryHuman Resources
Location99 Residency Road, Bengaluru Karna 560 025, India VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Position Summary

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.