HR Functional Applications Analyst

YDU JC Air Cond & Ref Inc.- Dubai; India; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Johnson Controls is seeking an HR Technology Analyst to support Workday configuration requests and partner with HR CoE to meet business requirements.

You will deploy new Workday features, manage recruiting workflows with Paradox and HiredScore, and build custom reports to drive HR decisions. The role requires strong analytical skills, a customer‑centric mindset, and the ability to work across diverse teams.

Qualifications

• Degree in business or HR required.
• Experience with ServiceNow is required.
• Experience with Human Capital Management systems, ideally Workday.
• Strong analytical skills and problem solving.
• Self-motivated, organized, and able to work in diverse teams.
• Customer service orientation and stakeholder engagement.

Responsibilities

• Support Workday configuration requests and projects.
• Lead design, configuration, testing, and deployment of Workday features.
• Manage day‑to‑day operations with Paradox and HiredScore to optimize recruiting workflows.
• Develop and maintain custom Workday reports for business needs.
• Collaborate with Talent Acquisition CoE to optimize candidate journeys.
• Plan and execute end‑to‑end testing for Workday upgrades.

Skills

Workday

Paradox

HiredScore

ServiceNow

HRIS

Vendor management

Education

Degree in business or HR

Tools

Workday Recruit

Payroll

Security configurations

Job description

What you will do

As an HR Technology Analyst, you will be responsible for supporting configuration requests and participating in projects. You will be a strategic business partner who applies technology to support business requirements. Demonstrating Workday expertise, the HR Technology team partners with HR Centers of Expertise and the HR community to answer functionality questions, resolve issues, work with vendors on system‑related concerns, and test new functionality. The team is involved in many different projects, enabling the HR Technology Analyst to work across the business to ensure successful HR processes. You will also support and manage day‑to‑day operations with Paradox and HiredScore to ensure smooth recruiter workflows and high‑quality candidate engagement. The Analyst will be involved in the deployment of new Workday features as well as operational improvements; this includes implementing new security roles, leading configuration changes, and executing end‑to‑end testing for Workday upgrades.

How you will do it

Configure changes in Workday based on business requirements. Configure and maintain Workday Recruit processes, including job requisitions, job postings, candidate stages, screening steps, and offer workflows to support a seamless recruiting lifecycle. Project team member/lead for the design and implementation of new Workday functionalities, including business process configuration, testing, interface and integration support, implementation through deployment, and postproduction support. Support processes within Workday, with a particular focus on recruiting workflows and TA related functionality. Develop strong relationships with internal partners, including the Talent Acquisition CoE, to gain an understanding of business requirements and translate them into effective system solutions. Create custom Workday reports as needed to meet business needs/objectives. Plan, coordinate, and implement testing efforts for changes within Workday, including recruiting related enhancements and integrations. Support the design, development, and performance of Workday and related business data and processes. Focus on identifying trends, resolving root causes, predicting future implications, and finding solutions to drive effective business decisions. Proactively identify and assist in prioritizing opportunities to streamline business and/or system processes, especially within the recruiting lifecycle. Lead biyearly Workday upgrades, including end‑to‑end testing of Workday Recruit functionality. Partner with the Talent Acquisition CoE to analyze and enhance the candidate journey, using Workday Recruit configuration and supporting technologies to streamline application flow and improve candidate experience. Oversee daily operations and optimization of Paradox and HiredScore, including troubleshooting issues, monitoring performance, driving adoption, and identifying enhancements that improve recruiter efficiency and candidate engagement.

What we look for

Required Degree in business or management information systems, HR (CIPD), or equivalent combination of education and experience. Experience with case management, specifically ServiceNow. Experience with Human Capital Management systems, ideally Workday. Strong analytical skills, with the ability to prioritize and find solutions in a timely manner. Self‑motivated and self‑organized working style with the ability to work effectively on diverse project teams. Customer service focus and flexibility in supporting business unit needs. Demonstrated competence in presenting concepts clearly and accurately with strong written and verbal interpersonal skills. Able to positively represent Johnson Controls and communicate with others at varying managerial and technical levels. Commitment to quality and continuous improvement. History of significant customer satisfaction, building rapport, and influencing decisions while working in a consultative role with customers.

Preferred

We’d ideally love you to have experience as a contributing team member within HR operational projects and new implementations, including the full change request lifecycle (solution design, configuration, testing, communication, etc.). An overall understanding of HR data, HR processes, and the change/implementation life cycle is important. Workday experience is highly desirable, particularly in configuring and supporting: Workday Recruit (job requisitions, job postings, candidate stages, screening steps, offer workflows, and recruiting related security) Payroll Compensation Time Off Reporting Security

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for the bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.