Housekeeping Team Leader - Holiday Inn Express Chennai OMR

IHG; India; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading hotel brand in India is seeking a Housekeeping Team Leader for its Chennai property. The role involves supervising housekeeping staff, ensuring cleanliness and compliance with brand standards, and responding attentively to guest requests. The ideal candidate will have experience in hospitality management and possess strong leadership skills. This full-time position offers the opportunity to contribute positively to the guest experience and team performance.

Qualifications

• Experience in housekeeping or hospitality management.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.

Responsibilities

• Supervise daily work of housekeeping attendants.
• Ensure cleanliness and appearance standards are met.
• Respond to guest requests and complaints promptly.
• Maintain compliance with safety and security policies.

Skills

Leadership

Guest service

Safety compliance

Training and supervision

Job description

Housekeeping Team Leader - Holiday Inn Express Chennai OMR

India

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Job Description

Key Responsibilities 1. Operational Leadership

• Supervise, assign, and inspect daily work of housekeeping attendants.
• Ensure guest rooms, corridors, public areas, and back-of-house spaces meet brand cleanliness and appearance standards.
• Monitor room readiness and communicate status to Front Office.
• Conduct periodic inspections and take corrective action where needed.

2. Team Support & Supervision

• Coach, train, and develop housekeeping attendants on procedures and service standards.
• Provide clear directions and daily task assignments during briefings.
• Support team performance, address attendance and conduct issues professionally.
• Lead by example in guest interaction, cleanliness, and safety protocols.

3. Quality & Standards

• Maintain consistent delivery of Express Housekeeping standards — clean, simple, and efficient.
• Ensure proper use of cleaning supplies, tools, and equipment.
• Report maintenance issues promptly to Engineering.
• Uphold hotel brand standards regarding room appearance, amenities placement, linen presentation, and lost & found procedures.

4. Guest Service

• Respond promptly and courteously to guest requests and complaints.
• Ensure special requests (late check-outs, extra amenities, deep cleans) are actioned accurately.
• Promote a warm and helpful environment with attention to guest comfort.

5. Health, Safety & Compliance

• Enforce proper handling and storage of chemicals and cleaning supplies.
• Ensure team adheres to safety and security policies (e.g., locked carts, guest privacy).
• Participate in emergency response and evacuation procedures as required.
• Maintain housekeeping carts, storage area organization, and inventory control.

6. Administrative Duties

• Record daily cleaning activities, lost & found items, and report unusual incidents.
• Assist in inventory management of linen, amenities, and housekeeping supplies.
• Support scheduling and staffing adjustments in coordination with the Executive Housekeeper.

Job Info

• Job Identification 156806
• Posting Date 12/25/2025, 04:36 AM
• Apply Before 01/31/2026, 12:00 AM
• Job Schedule Full time