Housekeeping Supervisor

BVG India; Navi Mumbai, Mumbai; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A prominent facilities management company in Navi Mumbai is looking for a Housekeeping Supervisor to manage daily operations. You will supervise staff, ensure cleanliness and hygiene, and handle client requests efficiently. The ideal candidate should have experience in housekeeping management and training staff on safety protocols. This role offers a chance to lead a dedicated team in maintaining high service standards.

Qualifications

• Experience in housekeeping management and staff supervision.
• Understanding of safety, hygiene, and sanitation standards.

Responsibilities

• Supervise housekeeping staff and ensure proper deployment during shifts.
• Monitor cleaning activities across designated areas to maintain hygiene standards.
• Ensure compliance with safety, security, and service‑level requirements.
• Train and guide housekeeping staff on cleaning techniques, equipment, and SOPs.
• Inspect work areas regularly and address service gaps immediately.
• Handle client requests, complaints, and escalations professionally.
• Maintain stock of consumables, cleaning materials, and equipment.
• Prepare shift reports, staff attendance, and inspection checklists.
• Support audits, inspections, and continuous improvement initiatives.

Job description

Role Overview

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring cleanliness, hygiene, and service quality as per client and organizational standards. The role involves supervising staff, monitoring performance, and ensuring compliance with safety and service protocols.

Key Responsibilities

• Supervise housekeeping staff and ensure proper deployment during shifts.
• Monitor cleaning activities across designated areas to maintain hygiene standards.
• Ensure compliance with safety, security, and service‑level requirements.
• Train and guide housekeeping staff on cleaning techniques, equipment, and SOPs.
• Inspect work areas regularly and address service gaps immediately.
• Handle client requests, complaints, and escalations professionally.
• Maintain stock of consumables, cleaning materials, and equipment.
• Prepare shift reports, staff attendance, and inspection checklists.
• Support audits, inspections, and continuous improvement initiatives.