Housekeeping Executive

Accor Hotels; Chapora; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A prestigious hospitality company in Goa is seeking a Housekeeping Executive to ensure the highest standards of cleanliness in assigned areas. Responsibilities include supervising staff, conducting inspections, and responding to guest requests. Qualifications include a Diploma/Degree in Hotel Management and strong communication skills. Join us for an opportunity to grow within the world of hospitality with a focus on excellence and guest satisfaction.

Benefits

Employee benefit card offering discounted rates

Learning programs available

Opportunity to develop talent

Corporate Social Responsibility activities

Qualifications

• Excellent communication skills and a professional presentation.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to work cohesively with fellow colleagues.
• Calm and courteous at all times.

Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms and service areas.
• Train, coach, and support housekeeping staff.
• Respond promptly to guest requests and preferences.
• Coordinate with Front Office and Engineering for room operations.

Skills

Excellent communication skills

Strong interpersonal abilities

Problem solving abilities

Ability to work well under pressure

Ability to focus on guest needs

Education

Diploma / Degree in Hotel Management

Job description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Position Overview: The Housekeeping Executive is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Housemen, conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
• Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
• Report and follow up on maintenance issues or discrepancies in room status.
• Enforce proper use and care of housekeeping equipment and supplies.
• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
• Assist in planning staff schedules and daily task assignments.

Qualifications

• Diploma / Degree in Hotel Management
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.