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JobShop; Bengaluru; On-site; INR 25,000 - 40,000; Full time

Benefits offered by this job

One-way cab facility

Transport allowance

Immediate joining

Attractive salary package

Career growth

Job summary

JobShop, India's Largest BPO Recruitment Company, Bengaluru invites dynamic professionals for a voice-based Customer Support role. You will handle customer interactions, resolve queries efficiently, and ensure a seamless experience while following quality standards. Freshers or experienced candidates can apply.

English communication is essential, with shifts rotating. The package offers up to 25,000 CTC for freshers or up to 40,000 CTC for experienced, with growth opportunities and transport

Qualifications

• Freshers and experienced candidates can apply.
• Good communication skills in English.
• Age below 36 years.
• Willing to work in rotational shifts.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer queries quickly and accurately.
• Maintain high customer satisfaction.
• Update customer information in CRM/system.
• Follow company process and quality guidelines.

Skills

Communication skills

English language

Job description

Greetings from JobShop,

India's Largest BPO Recruitment Company

Role Summary

We are seeking dynamic and customer-focused professionals for a voice-based Customer Support role. The position involves handling customer interactions, resolving queries efficiently, and ensuring a seamless customer experience while maintaining service quality standards.

Salary Package

• • Freshers Up to 25,000 CTC
• • Experienced Up to 40,000 CTC

Job Responsibilities

• • Handle inbound customer calls professionally
• • Resolve customer queries quickly and accurately
• • Maintain high customer satisfaction
• • Update customer information in CRM/system
• • Follow company process and quality guidelines

Eligibility Criteria

• • Freshers & Experienced candidates can apply
• • Good communication skills in English
• • Age below 36 years
• • Comfortable with rotational shifts

Perks & Benefits

• • One-way cab facility ( Transport Allowence available )
• • Immediate joining opportunity
• • Attractive salary package
• • Career growth and stability

Hiring Process

• HR Interview
• • Versant Communication Assessment And
• • Operations Interview