Hospitality Assistant

Naukri Hospitality Jobs; Ajmer; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading technology firm in Ajmer is seeking an experienced Hospitality Assistant to manage front desk operations and ensure customer satisfaction. The ideal candidate will have strong communication skills, the ability to multitask, and at least 1-3 years of experience in the hospitality industry. This role involves coordinating service delivery and assisting with events planning, making it vital for maintaining high customer service standards.

Qualifications

• 1-3 years of experience in the hospitality industry.
• Ability to manage multiple tasks simultaneously.
• Experience in the hospitality industry is an asset.

Responsibilities

• Manage front desk operations and resolve customer inquiries.
• Coordinate with departments for seamless service delivery.
• Maintain high customer service standards and satisfaction.
• Assist in planning and executing events and meetings.
• Develop communication strategies to enhance teamwork.
• Analyze customer feedback and suggest improvements.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Analytical skills

Ability to work well under pressure

Education

Graduate degree in any field

Tools

Microsoft Office

Job description

We are looking for a highly skilled and experienced Hospitality Assistant to join our team at YOUTAG INFOTECH PRIVATE LIMITED. The ideal candidate will have 1-3 years of experience in the hospitality industry.

Roles and Responsibility

• Manage front desk operations, including handling customer inquiries and resolving issues.
• Coordinate with various departments to ensure seamless service delivery.
• Maintain high standards of customer service and ensure customer satisfaction.
• Assist in planning and executing events and meetings.
• Develop and implement effective communication strategies to enhance teamwork.
• Analyze customer feedback and suggest improvements.

Job Requirements

• Excellent communication and interpersonal skills are required.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong problem-solving and analytical skills are necessary.
• Proficiency in Microsoft Office and other software applications is expected.
• A graduate degree in any field is preferred.
• Experience in the hospitality industry is an asset.