Hiring! Operations Associate @Ahmedabad

Gautam Consultancy; Udaipur District, Ahmedabad District; On-site; INR 290,000 - 424,000; Full time

Benefits offered by this job

Cab facility

Night shift allowance

Monthly incentives

Job summary

Gautam Consultancy is seeking an International Customer Support Associate in Ahmedabad to handle calls, chats and emails for global customers. You will resolve concerns, use CRM systems, and meet quality and satisfaction targets.

The role requires excellent English communication, strong listening skills, and the ability to work across time zones. Freshers and experienced candidates are welcome, with graduates from any discipline encouraged to apply.

Qualifications

• Excellent spoken & written English is mandatory.
• Strong conversational skills and professional etiquette.
• Good listening, problem-solving and decision-making abilities.
• Comfortable working with international customers & global time zones.

Responsibilities

• Assist international customers through calls, chats or emails.
• Understand customer concerns and provide accurate solutions.
• Work with CRM/ticketing systems to track and resolve queries.
• Meet quality, productivity and customer satisfaction parameters.

Skills

English proficiency

Listening skills

Problem solving

CRM experience

Education

Graduates from any discipline

Tools

CRM software

Job description

UDAIPUR MEGA WALK-IN DRIVE Dont miss this opportunity!

NOW HIRING | INTERNATIONAL CUSTOMER SUPPORT ASSOCIATE

Location: Ahmedabad

Role: International Customer Support / Customer Experience

CTC: 26,000 - 38,000 per month

Shift: Rotational shifts

Benefits: Cab Facility + Night Shift Allowance + Monthly Incentives

WHAT YOU'LL HANDLE

• Assist international customers through calls, chats or emails
• Understand customer concerns and provide accurate solutions
• Work with CRM/ticketing systems to track and resolve queries
• Meet quality, productivity and customer satisfaction parameters

WHAT WERE LOOKING FOR

• Excellent spoken & written English is mandatory
• Strong conversational skills and professional etiquette
• Good listening, problem-solving and decision-making abilities
• Comfortable working with international customers & global time zones
• Freshers and experienced candidates can apply
• Graduates from any discipline are welcome

WHAT YOU'LL GET

26K38K CTC/month

Monthly performance incentives

Night shift allowance

Company cab facility

International customer exposure

HR: 9773452836