Hiring For Cabin Crew/Air Ticketing/Ground Staff

Zoho; Chennai District; On-site; INR 279,000 - 469,000; Full time

Job summary

Zoho in Chennai is seeking energetic cabin crew / air ticketing / ground staff to manage administrative duties and customer communications. You will greet passengers, handle reservations, sell tickets, and assist travelers with special needs while ensuring safety and comfort.

Strong interpersonal skills and a focus on excellent service are required. The role requires the ability to multi-task, provide timely information on schedules, delays, and weather, and maintain passenger satisfaction

Qualifications

• 10+2, Diploma, graduation, or PG diploma course.

Responsibilities

• Greeting and welcoming passengers, and responding to questions.
• Making reservations.
• Selling tickets.
• Looking for logistics
• Assisting disabled passengers and those with small children.
• Providing information to passengers.

Skills

Customer service

Interpersonal skills

Communication

Education

10+2/ Diploma/ Graduation

Job description

Hiring For Cabin Crew/Air Ticketing/Ground Staff

We are looking for energetic staff to be responsible for administrative duties and communication with customers.

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to resolve passenger queries promptly and ensure that all passengers are satisfied.

To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of schedules, delays, weather concerns and other factors that may affect passengers.

Responsibilities

• Greeting and welcoming passengers, and responding to questions.


• Making reservations.


• Selling tickets.


• Looking for logistics


• Assisting disabled passengers and those with small children.


• Providing information to passengers.

Requirements

• 10+2, Diploma, graduation, or PG diploma course.