Healthcare Community Contracting Manager

Amgen; India; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Amgen's R&D Operations team seeks a HCC Contracting Manager to own end-to-end workflow management for healthcare contracting and payments.

You'll collaborate with legal, sourcing, accounts payable, and finance to ensure compliant contracting and timely payments to members of the healthcare community, including complex sponsorships and advisory engagements. The role requires strong contracting knowledge and SAP functionalities.

Qualifications

• Excellent writing skills and detail orientation.
• Strong knowledge of healthcare regulations and SOPs.
• Experience with contracting in healthcare or biotech.
• Ability to communicate risks to stakeholders.
• Experience with vendor contracts and payables workflows.

Responsibilities

• Lead review, drafting, and negotiation of healthcare contracts.
• Manage complex agreements with regulatory requirements.
• Coordinate cross-functional partners (Legal, Sourcing, AP, Finance).
• Track timelines, escalations, and approvals.
• Oversee sponsorship, membership and donation workflows.
• Maintain audit-ready documentation through contracting and payment processes.
• Support TPS/Cvent-related vendor onboarding and payments.

Skills

MS Office

Smartsheet

Contracting

Vendor management

Project management

Communication

SOPs

Attention to detail

Deadline driven

Tools

C3/TPS

Cvent

Job description

Career Category

Operations

Job Description

Amgen's Research and Development (R&D) Business Operations organization addresses complex business challenges with outstanding people, tools, and processes. The team delivers on key initiatives and capabilities to support R&D. This position is primarily responsible for owning the end-to-end workflow management and processing healthcare compliance related contracting and payments of proposed arrangements by Amgen staff with Members of the U.S. and global Healthcare Community (i.e. Fee for Service, Scientific Exchange, Consulting, Sponsorship, Donation, Exhibits, Advisory Boards or other similar engagements). We are looking for talent who have play a key role in supporting the healthcare contracting process and ensuring accurate and timely payments to members of the health care community. The HCC Contracting Manager requires a solid understanding of contracting as well as SAP software and its functionalities. The HCC Contracting Manager will collaborate with global, cross-functional teams, including legal, sourcing, accounts payable, and finance, to ensure smooth and seamless contract management and payment operations. We are a team that delivers for our partners!

Required Competencies and Skills

Key Responsibilities

Lead in the review, drafting, and negotiation of contracts for members of the healthcare community. Responsible for complex agreements, requiring extensive knowledge of healthcare regulations, external healthcare engagements at a large biotechnology organization, business requirements and legal compliance. Operates independently, requiring minimal supervision, engaging business partners where appropriate. Oversees timeline management and escalations as appropriate. Engages with senior leadership. Participates in strategy sessions on the execution of work between OUS and US. Engagement with functional leads in OUS and US as necessary, including Responsible Amgen Employees, HCC, Finance, Procurement and country partners to keep requests moving, along with external partners, including professionals, organizations. Ability to effectively explain contract terms and positions to internal stakeholders. Own external administrative communications, including process guidance, missing information follow-up, contract execution, invoicing and payment status. Track FFS hours, contract expirations, aging requests, pending approvals, payment status and required post-engagement documentation. Ability to effectively communicate business risks to internal stakeholders and elevate as appropriate. Extensive document drafting experience (preferably in a fast-paced environment, e.g. consulting firms, biotech, tech companies, etc.) Manage sponsorship, membership and donation workflow, including supplier onboarding coordination, C3/TPS progression, budget-owner follow-up, payment tracking and closeout. Ensure submissions are complete, timely and routed correctly. Coordinate tangible-benefit execution, including deadlines, registrations, asset collection, proof of benefit, TPS closeout and reporting. Cross-Functional Collaboration: Collaborate with legal, sourcing, accounts payable, and other relevant teams to streamline financial processes and resolve any issues or discrepancies. Ensure effective communication and foster positive working relationships. Ensure compliance with internal controls, policies, and regulations. Develop and enforce policies and procedures related to contracting and payment operations. Maintain complete, compliant and audit-ready documentation through submission, contracting, payment and closeout. Participate in audits and assist with compliance-related activities as required. Contribute to the development and implementation of strategic initiatives to optimize contracting and payment processes.

Knowledge

Excellent computer and MS Office skillsSmartsheetExcellent writing skills; detail-orientedCommunicates effectively within and outside department.Good understanding of standard operating procedures (SOPs) and healthcare regulationsProject ManagementProactive MindsetDecision MakingSelf-StarterAbility to work independently.Ability to prioritize and meet deadlines.Flexibility amidst rapidly changing environmentInitiative and ability to ask questions.Experience with meeting planning and managementExperience with facilitating vendor contracts and contracts with members of the healthcare community.Working knowledge of patient-engagement workflows, sponsorship/donation processes, C3, Cvent, TPS, supplier onboarding and payment requirements.Strong understanding of principals of customer service as it applies to internal customers and external partners.Vendor Management and oversight experience

Problem Solving

Ability to process complex transactions from end to end, engaging business partners where appropriate. Identify and escal business issues needing resolution, identify potential process improvements and manage multiple assignment