Health Admin Services Senior Analyst-Voice

8103 Acc Sol Pvt Ltd Company; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture seeks a Health Admin Senior Analyst to support claims appeals and administration in a healthcare context. The role involves reviewing denials, gathering information, and communicating with claimants to ensure fair resolution.

The candidate should have a BSc or BSc Nursing with 5–8 years of experience, and be prepared for rotational shifts as part of a larger operations team in India.

Qualifications

• Adaptability and flexibility to handle dynamic healthcare processes.
• Ability to work under pressure while maintaining accuracy.
• Strong written and verbal communication and analytical thinking.

Responsibilities

• Analyze and resolve complex claims-related issues in healthcare administration.
• Interact with peers and clients, with some guidance from management.
• Contribute to core claim processing tasks and ensure regulatory compliance.

Skills

Adaptable

Under pressure

Problem solving

Written communication

Verbal communication

Strong analytical skills

Education

BSc

BSc. Nursing

Job description

Skill required: Claims Appeals - Claims Administration Designation: Health Admin Services Senior Analyst Qualifications:BSc/BSc. Nursing Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow Claims Appeals involves reviewing and processing appeals for denied insurance claims. This includes evaluating the reasons for denial, gathering additional information, and making decisions on the appeal. The goal is to ensure fair and accurate resolution of claims. Responsibilities include communicating with claimants, analyzing documentation, and adhering to regulatory guidelines. This role is essential for maintaining trust and satisfaction in the claims process. Includes the administration of health, life, and property & causality claims. Includes activities involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.

What are we looking for?

• Adaptable and flexible
• Ability to perform under pressure
• Problem-solving skills
• Written and verbal communication
• Strong analytical skills

Roles and Responsibilities:

• In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts BSc,BSc. Nursing

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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