Head Regional Operations - EPC Construction

T&M Services Consulting Pvt Ltd; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading waterproofing organization in Bengaluru seeks a Head Regional Operations for EPC (Residential Construction). Responsibilities include managing project deliverables, ensuring timely execution, and maintaining customer satisfaction. Candidates should have a B.Tech in Civil Engineering with 12-15 years of experience in contract-based construction work. The role also involves financial management, multitasking, and leading cross-functional teams. Interested candidates are invited to share their resumes via email or call.

Qualifications

• 12 to 15 years experience in EPC construction or related fields.
• Experience in contract-based construction work.
• Strong understanding of project costing and financial management.

Responsibilities

• Overall monitoring and managing deliverables across the region.
• Ensure timely execution and adherence to budgets.
• Conduct client meetings to maintain satisfaction and future business.

Skills

Project Management

Multitasking

Financial Management

Contract Management

Education

B.Tech. Civil

Job description

Head Regional Operations - EPC Construction

We are hiring this role for a leading waterproofing organization.

• Designation: Regional Operations Head - EPC (Residential Construction)
• Min. Qualification: B.Tech. Civil
• Experience: 12 to 15 years

Role & Responsibility

Project Management

1. Overall monitoring and managing deliverables as per defined sales billing of projects across the region.
2. Ensuring timely execution to keep progress on agreed schedule.
3. Monitoring costs & profit margins through periodic analysis and addressing gaps.
4. Partnering with the safety team for implementation of safety guidelines to achieve zero nonconformities.
5. Monitoring QA/QC controls on projects to ensure proper execution on site, adherence to SOPs/method statements, maintaining QAQC checklists, and contract documentation.
6. Managing contract correspondence with clients, resolving customer NCs or disputes for smooth contract management.
7. Analyzing bottlenecks or other operational hurdles and working with teams to resolve issues.

Manpower & Material Management

1. Managing costs within budgets through optimal manpower and inventory deployment at sites.
2. Ensuring timely labour payment in coordination with HO.
3. Developing labour team as per sales budget and retaining them.
4. Reviewing material availability as per four‑month forecast.
5. Ensuring material consumption follows specified norms with waste control.
6. Maintaining inventory to avoid idling of stocks.
7. Ensuring proper utilization of tools, equipment and fixed assets with maintenance protocols.
8. Keeping overhead and indirect costs within budget.

Project Cost & Margin Management

1. Tracking weekly metrics: receivables against invoices, recovery of retention dues, inventory management.
2. Tracking abstract conversion for all projects to certify invoices.
3. Monitoring cash flows with sales team to ensure positive cash flow and debtors >180 days are reduced.
4. Reviewing overdue abstracts and debtors with action plans to keep O/S <5% of total O/S.
5. Ensuring O/S does not exceed 90 days for abstracts and 180 days for debtors; escalating sticky cases.
6. Reviewing material price variations and their impact on gross profit; taking action to manage profit via price escalation or other measures.
7. Driving execution of key initiatives with periodic reviews.
8. Leading weekly operational reviews on HSE, QAQC, abstract conversions, debtors, retention, resource planning, sales forecasts, project schedules, SCM, inventory, equipment utilization, customer escalations, and material consumption.
9. Preparing and conducting monthly reviews across regions and clusters based on OAAP.
10. Organizing monthly reviews with KAM and Contracts teams to analyze order pipelines and resolve contract issues.
11. Identifying under‑performing projects/regions/segments and implementing action plans; providing constructive feedback.
12. Tracking team attrition monthly, analyzing exit reasons and partnering with HR for action.
13. Ensuring team training on required modules of SPPBM.

Customer Management & Satisfaction

1. Conducting periodic client meetings to check satisfaction levels and maintain future business prospects.
2. Monitoring TAT for open client complaints/issues.
3. Troubleshooting scope‑of‑work, abstract conversion, and amendment order issues.
4. Ensuring customer billing schedules and maintaining 80% collections within <45 days post‑abstract conversion.
5. Identifying opportunities to increase sales billing on existing projects and securing additional orders for increased scope.
6. Engaging customers to sell PIL range of products in ongoing NPPL projects through SPOCs of Cipy and CC‑Roff.

Specific Candidate Profile

• Experience in executing projects and handling multiple projects.
• Experience in contract‑based construction work.
• Multitasking with knowledge of project costing and resource mobilization.
• Experience in abstract management to maintain cash flow.

Interested candidates can share your resume on [e-mail] or call [phone].