Head Operations – Chennai

Mastergroups; Chennai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading shipping company in Mumbai is seeking an experienced Head of Operations to manage vessel formalities and ensure smooth operations. You will liaise with customs, maintain documentation, and coordinate with stakeholders for timely vessel turnaround. The ideal candidate must have over 15 years of experience, excellent communication skills, and the ability to manage a large team. This role includes overseeing port operations and preparing necessary reports for clients. Competitive salary offered.

Qualifications

• 15+ years of experience in shipping or marine operations management.
• Strong ability to manage a large team and branch operations.
• Proven track record of effective communication with stakeholders.

Responsibilities

• Manage timely arrival and departure formalities for vessels.
• Oversee vessel documentation including Bill of Lading and Cargo Manifest.
• Liaise with customs and port authorities for smooth operations.
• Communicate effectively with stakeholders regarding vessel status.
• Quote costs to clients and manage billing procedures.
• Supervise loading and discharge operations at the port.
• Prepare TDR post vessel departure and provide updates to principals.

Skills

Communication Skills

Attention to Detail

Multitasking

Leadership and team management

Interpersonal abilities

Job description

Company: Master Logitech Pvt. Ltd. (MLPL)
Industry: Shipping & Marine (Vessel Operation)
Location: Lower Parel, Mumbai
CTC: ₹10 – ₹15 Lac p.a.
Experience: 15+ years

Job Responsibilities: Head Operations

• Arrival & Departure Formalities:
  • Manage and ensure timely completion of arrival and departure formalities for vessels.
  • Coordinate crew change procedures and other husbandry (ship maintenance, repairs, cleaning, hull and rigging upkeep, and equipment maintenance) formalities at the port.
• Documentation and Reporting:
  • Handle all vessel import and export documentation, ensuring accuracy and compliance.
  • Issue Bill of Lading, Mate’s Receipt, Cargo Manifest, and other essential documents for export vessels.
• Customs and Authority Coordination:
  • Submit Bill of Entry (BOE) and Import General Manifest (IGM) to customs.
  • Liaise with customs, port authorities, PHO (Port Health Organization), MRCC (Maritime Rescue Coordination Centre), VTMS (Vessel Traffic Management Systems), and other relevant authorities to ensure smooth vessel operations.
• Stakeholder Communication and Coordination:
  • Inform all relevant stakeholders (owners, agents, and terminal operators) regarding the vessel’s status at the port.
  • Communicate effectively with terminals, owners, masters, and other stakeholders for seamless vessel turnaround at Hazira / Magdalla ports.
• Costing and Client Coordination:
  • Quote costs to clients for required services and manage billing procedures.
  • Prepare invoices and follow up with clients to ensure timely payments for services rendered.
• Port Operations Supervision:
  • Oversee the loading and discharge of vessels at the port, ensuring efficient port operations.
  • Coordinate husbanding activities and ensure the vessel’s operations are managed according to client specifications.
• Reporting and Documentation Management:
  • Prepare and submit TDR (Turnaround Reports) to owners and head office after the vessel departs the port.
  • Provide timely operational updates and reports to principals regarding vessel activities.
• Communication and Follow-up:
  • Respond promptly to emails from principals and other concerned parties to avoid any communication gaps.
  • Ensure timely follow-up and provide status updates to all parties involved in vessel operations.

Key Skills and Competencies:

• Communication Skills: Strong ability to communicate with port authorities, clients, vessel crew, and other stakeholders to ensure smooth operations.
• Attention to Detail: Precision in preparing and managing critical documentation, including customs and port forms.
• Multitasking: Capable of managing multiple tasks and ensuring all aspects of vessel operations are handled efficiently.
• Able to manage the Branch / Port operations and the large team.
• Ensure the branch meets operational standards and company policies
• Leadership and team management.
• Strong communication and interpersonal abilities.