Head of Operations

National Institute for Smart Government (NISG); Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

National Institute for Smart Government (NISG) in Bengaluru seeks an experienced technology leader to drive Cloud Infrastructure, Platform Engineering, and Infrastructure Transformation initiatives. You will guide large multidisciplinary teams, design enterprise-scale cloud-native platforms, and oversee migrations across cloud and on‑prem environments.

Responsibilities include setting technology strategy, driving automation, ensuring reliability, performance, and security.

Qualifications

• 15+ years of experience in technical, infrastructure and application solutioning.
• 7+ years leading large multidisciplinary technology teams.
• Strong problem-solving, troubleshooting and stakeholder management skills.
• Experience in application performance analysis and debugging.

Responsibilities

• Lead large-scale technology, infrastructure and application solutioning initiatives.
• Drive cloud transformation and migration to cloud-native platforms.
• Lead SRE, DevOps, Platform Engineering and Infrastructure automation.
• Architect and implement Kubernetes-based cloud-native platforms.
• Drive Infrastructure as Code (IaC) and GitOps initiatives.
• Oversee compute, storage, networking, virtualization and databases.
• Ensure high availability, security and reliability of enterprise platforms.
• Collaborate with senior management and business stakeholders on strategy.

Skills

Leadership experience

Problem solving

Stakeholder mgmt

Performance analysis

Tools

Kubernetes

Terraform

Ansible

GitOps

OpenStack

CloudStack

Job description

Job Summary

We are looking for an experienced technology leader to drive Cloud Infrastructure, Platform Engineering, Infrastructure Transformation and Application Solutioning initiatives. The ideal candidate should have extensive experience in managing large multidisciplinary technology teams, designing enterprise-scale cloud-native platforms, and leading complex infrastructure transformation and migration projects.

The candidate will be responsible for driving technology strategy, operational excellence, automation, scalability, reliability and performance across cloud and on-premise environments.

Key Responsibilities

• Lead large-scale technology, infrastructure and application solutioning initiatives.
• Drive cloud transformation, private cloud deployment and migration of applications to cloud-native platforms.
• Lead SRE, DevOps, Platform Engineering and Infrastructure Automation teams.
• Architect and implement Kubernetes-based cloud-native platforms.
• Drive Infrastructure as Code (IaC), GitOps and automation initiatives.
• Oversee infrastructure architecture covering compute, storage, networking, virtualization and databases.
• Ensure high availability, scalability, security, performance and reliability of enterprise platforms.
• Lead troubleshooting, application performance analysis and low-level debugging.
• Manage cloud and on-premise data platforms, including data integration, migration and analytics solutions.
• Collaborate with senior management and business stakeholders to drive technology strategy and execution.

Required Skills & Experience

1. Technology & Leadership

• 15+ years of experience in Technical, Infrastructure and Application Solutioning.
• 7+ years of experience leading large multidisciplinary technology teams.
• Strong problem-solving, troubleshooting and stakeholder management skills.
• Experience in application performance analysis and low-level debugging.

2. Cloud & Infrastructure

• Extensive experience in Cloud Architecture, Private Cloud and large-scale cloud transformation.
• Experience with OpenStack, CloudStack and on-premise data centre transformation.
• Strong knowledge of Linux (Ubuntu, CentOS, Red Hat).
• Expertise in server administration, storage, networking, virtualization and remote infrastructure management.
• Exposure to AWS, GCP or Azure.

3. SRE, DevOps & Automation

• Strong understanding of Site Reliability Engineering (SRE).
• Hands‑on experience or leadership exposure in Infrastructure as Code (IaC), GitOps and extreme automation.
• Experience with Terraform, Ansible and DevOps practices.
• Expertise in monitoring, QA, cloud assessment and infrastructure management.

4. Kubernetes & Cloud‑Native Technologies

• Experience building and managing cloud-native platforms using Kubernetes.
• Knowledge of Service Mesh, Kubernetes Operators, CNI, CSI and CRI.
• Understanding of cloud‑native storage and SAN/NAS integration.

5. Networking

• Strong networking fundamentals covering Routing, Switching, BGP, MP‑BGP, EVPN and TRILL.
• Preferred exposure to SAN networking and Linux networking concepts such as Network Namespaces, Route Tables and SS utilities.
• Strong understanding of HTTP/1.1, HTTP/2, gRPC and QUIC protocols.

6. Database & Data Engineering

• Experience with cloud and on‑premise databases: Cloud SQL, Cloud Spanner, Bigtable, AWS RDS, Aurora, DynamoDB, Oracle, Teradata, MySQL, DB2 and SQL Server.
• Exposure to NoSQL databases such as MongoDB, CouchDB, Cassandra and Graph Databases.
• Knowledge of Data Warehousing, Data Integration, Data Migration and BI/AI solutions.
• Preferred exposure to Hadoop, Spark, PySpark, Scala, Dataflow and ETL technologies.
• Exposure to MLOps pipelines is an added advantage.

Preferred Candidate Profile

• Technology leader with a strong combination of Cloud Infrastructure, Platform Engineering, SRE and Networking expertise.
• Experience handling large-scale enterprise technology transformation programmes.
• Excellent communication skills with the ability to explain complex technical concepts to senior management and business stakeholders.

Keywords: Cloud Architecture, Infrastructure Transformation, Platform Engineering, SRE, DevOps, Kubernetes, OpenStack, CloudStack, Terraform, Ansible, GitOps, Linux, BGP, EVPN, SAN, NAS, AWS, GCP, Azure, Data Engineering, Database Architecture, MLOps.