Head of CBB - India

U.S. Bank; Chennai; On-site; INR 9,000,000 - 15,000,000; Full time

Job summary

U.S. Bancorp India is seeking a visionary Head of Technology for Consumer Banking, Business Banking & Digital (CBB) in India.

The role will lead a large India-based engineering organization, partnering with global leaders to deliver customer-centric digital solutions and drive significant platform modernization. The candidate will build a world-class engineering culture, focus on AI-assisted development, automation, and scalable delivery, while shaping talent and executive-level stakeholder

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent.
• 20+ years of software engineering, technology delivery, and digital transformation experience.
• 15+ years of leadership experience managing large engineering organizations.

Responsibilities

• Lead India-based engineering organization for Consumer Banking, Business Banking and Digital Banking domains.
• Partner with global CBB Technology and product leaders to align technology investments with business priorities.
• Drive modernization, automation, and platform standardization to accelerate product delivery.
• Mentor senior technology leaders and build a robust leadership pipeline.

Skills

Leadership

Strategic thinking

Stakeholder management

Talent development

Executive collaboration

Education

Bachelor's degree in Computer Science or related field

Job description

At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description . The Opportunity

We are seeking an accomplished and visionary technology executive to serve as Head of Technology – Consumer Banking, Business Banking & Digital (CBB), India. This executive will lead the India-based engineering organization supporting the bank's Consumer Banking, Business Banking, and Money Movement products & platforms. As a key member of the global CBB technology leadership team and the India GCC Technology leadership team, this leader will be responsible for building and scaling world-class engineering capabilities, driving digital transformation, modernizing platforms, accelerating product delivery, and establishing India as a strategic innovation and engineering hub. The role requires an exceptional combination of technology expertise, organizational leadership, talent development, and executive stakeholder management. The successful candidate will partner closely with global business technology leaders to deliver customer‑centric solutions, improve operational efficiency, and strengthen the bank's digital capabilities.

Key Responsibilities

Technology and Engineering Leadership

Partner with global CBB Technology and product leaders to align technology investments with strategic business priorities. Build, scale, and lead a high-performing engineering organization across Consumer, Business, and Digital Banking domains. Establish India as a strategic engineering center capable of owning products, platforms, and critical enterprise capabilities. Foster a strong engineering culture focused on accountability, craftsmanship, innovation, continuous improvement, and customer obsession. Drive engineering productivity through modern tools, automation, AI-assisted development, and platform standardization. Create an environment that attracts, retains, and develops exceptional technology talent.

Talent Strategy & Organizational Development

Lead multiple engineering managers, directors, architects, and distinguished technologists. Develop a multi-year workforce strategy to build sustainable technology capabilities within the GCC. Lead talent acquisition, workforce planning, succession planning, and leadership development programs. Mentor and coach senior technology leaders while building a robust leadership pipeline. Drive transformation from contractor-heavy teams toward a strategically balanced permanent workforce model. Build a culture of learning, innovation, inclusion, and continuous professional development.

GCC and Executive Stakeholder Management

Serve as the primary technology leader for India supporting global Consumer Banking, Business Banking, and Digital executives. Play a key role in the expansion and maturation of the GCC as a strategic technology center. Build trusted relationships with CBB CIO and Technology leadership, Business Leaders, Product Leaders, Risk Partners, and Operations stakeholders. Influence strategic decisions through data, technology insights, and strong business partnership. Communicate effectively with executive leadership regarding strategy, delivery performance, technology risk, and transformation progress. Drive outcomes through collaboration and influence across highly matrixed global organizations.

Risk, Security & Regulatory Compliance

Ensure technology solutions comply with regulatory requirements, enterprise standards, and risk management frameworks. Partner closely with Information Security, Operational Risk, Compliance, Legal, and Audit teams. Strengthen resilience, disaster recovery, business continuity, and operational readiness capabilities. Maintain rigorous controls appropriate for a highly regulated financial services environment.

Qualifications

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent in related field.
• 20+ years of relevant experience in software engineering, technology delivery, and digital transformation.
• 15+ years of leadership experience managing large engineering organizations.
• Demonstrated success managing complex global technology organizations – prefer Bank's GCC.
• Proven experience leading senior technology leaders, engineering managers, and architects.

Preferred Qualifications

Technology & Engineering

• Strong understanding of AI-enabled software development and engineering productivity tools.
• Strong background in software delivery, platform engineering, Dev/ML Ops, Site Reliability Engineering, and technology operations.
• Experience leading large-scale modernization and digital transformation initiatives.
• Expertise in Agile product development methodologies and engineering excellence frameworks.

Banking & Financial Services

• Knowledge of Consumer Banking, Business Banking, Digital Banking and Money Movement technologies.
• Experience supporting customer-facing digital channels and financial products.
• Strong understanding of regulatory, risk, compliance, and security requirements within financial institutions.
• Experience operating in highly regulated environments.

Leadership

• Proven track record building and scaling engineering organizations with 500+ technology professionals.
• Exceptional ability to influence senior executives and drive outcomes without direct authority.
• Demonstrated success in talent development, succession planning, and organizational transformation.
• Strong executive presence with excellent communication and stakeholder management skills.
• Experience managing globally distributed engineering teams.

This role represents a unique opportunity to shape the future of the bank's consumer, business and digital technology landscape while building one of the industry's most impactful banking technology organizations in India.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting.

U.S. Bancorp India is a part of the U.S. Bank family.

About U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what you excel at — from Day One.