Rishihood isIndia's first national transformation university. It prepares learners to solvethe big problems of tomorrow. Our transformative education is built on threepillars:
- Personal Impact – developing physical,intellectual, emotional, and spiritual strength.
- Professional Impact – building real-worldskills through industry-integrated, practice-based learning.
- Public Impact – fostering interdisciplinarythinking and a commitment to nation-building.
At Rishihood, we nurture leaderswho will transform themselves, their professions, and the nation.
Reports to
Director – Operations
Direct reports
Dining hall supervisors; day-to-day oversight of the outsourced Food & Dining partner’s on-campus team
Function
ROLE PURPOSE
The vision is explicit that food at Rishihood must move from “campus service” to “campus experience” — every meal should nourish the body, cultivate awareness, strengthen community and make holistic living effortless. This role is the internal owner of that philosophy: it sets and enforces the Rishihood dining standard, manages the day-to-day relationship with the outsourced Food & Dining partner, and turns the dining hall into a genuine learning environment rather than just a place to eat.
KEY RESPONSIBILITIES
- Own the Rishihood Dining Standard — nutritious, safe, fresh, beautiful, efficient and dignified — and hold the outsourced Food & Dining partner accountable to it day-to-day.
- Design and continuously improve menus in consultation with nutritionists/dieticians, balancing holistic nutrition with taste, variety and cultural relevance.
- Turn the dining hall into a learning environment: nutrition communication, mindful-eating practices, and community-building around meals as part of holistic living.
- Own food safety and hygiene compliance across the kitchen and dining operations — FSSAI licensing, hygiene audits, staff health checks — in partnership with the outsourced partner.
- Manage dining hall ambience, service flow and efficiency at peak hours, ensuring a dignified, unhurried dining experience.
- Track food cost, wastage and quality metrics; work with Head – Procurement on ingredient sourcing and with Campus 2.0 Experience on feeding results into the Campus Excellence Scorecard.
- Handle escalations on food quality/safety and drive continuous improvement with the outsourced Food & Dining partner, including periodic performance reviews against SLA.
KEY RESULT AREAS & SUCCESS METRICS
- Key Result Area
- How Success Is Measured
- Menu nutrition-adequacy review score; taste/quality feedback from learners and staff
- Food safety
- Hygiene/FSSAI audit pass rate; zero food-safety incidents
- Food waste as % of meals served; volume composted and returned to campus use
- Dining satisfaction scores, including ambience and service
- Cost per meal against budget, without compromising the standard
QUALIFICATIONS & EXPERIENCE
- Degree in Hospitality Management, Culinary Arts, Food Technology or Nutrition/Dietetics.
- 8–12 years of experience in institutional catering, large-scale kitchen operations or F&B leadership — experience managing an outsourced catering partner is a strong plus.
- Working knowledge of food safety regulations (FSSAI) and large-volume kitchen hygiene standards.
- Exposure to sustainable/holistic food practices (composting, farm-to-table, waste reduction) is a plus.
SKILLS & ATTRIBUTES
- Deep understanding of nutrition and holistic wellbeing, not just food service.
- Strong vendor/partner management — able to hold a large outsourced kitchen accountable without running it directly.
- Communication skills to build a food-awareness culture among learners.
- Comfortable balancing cost discipline with quality and experience.