Head International Corridors

HSBC; Mumbai; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

HSBC India is seeking a senior leader in International Wealth and Personal Banking to drive the Overseas Indian channel strategy. You will shape a cross-border agenda to grow deposits, wealth and remittances while strengthening client relationships.

Reporting to the Head of IWPB India, you will partner with overseas offices and cross-functional teams to deliver revenue growth, risk control and scalable operating models.

Qualifications

• Substantial experience managing Offshore and NRI client segments in a senior, multi-geography role.
• Proven track record building and growing Overseas Indian business across countries.
• Strong understanding of IWPB products across assets, wealth and liabilities.

Responsibilities

• Formulate and implement the OI strategy to build on market share.
• Oversee International Banking Centres and develop the International Booking Centre concept.
• Build deposits and wealth management growth across OI segments with remittance and FX flows.
• Establish new external partnerships to strengthen the OI proposition.
• Strengthen customer experience and voice to support retention and growth.
• Coordinate cross-border collaboration with overseas offices for referral models.
• Embed risk management and regulatory compliance across cross-border activities.
• Develop training and accreditation roadmaps across overseas markets.

Skills

Offshore Banking

NRI Clients

Cross-border Strategy

Stakeholder Management

Regulatory Compliance

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The Role

This is a senior role within International Wealth and Personal Banking (IWPB) reporting to the Head of IWPB India with accountability for the Overseas Indian (OI) channel strategy. You’ll shape and deliver a strategy that grows deposits, wealth and remittances across key international corridors while strengthening customer experience and long-term client relationships. The role brings a strong cross-border focus and involves close partnership with overseas Group offices and International Banking Centres. Success means building sustainable revenue and market share, improving customer outcomes and ensuring the business operates within HSBC’s risk appetite and regulatory requirements. You’ll also set direction for teams and operating model changes that increase frontline capacity and improve productivity and cost discipline.

What you'll be doing

• Formulate and implement the OI strategy to build on the current market share
• Oversee International Banking Centres and develop the International Booking Centre concept across key corridors
• Build deposits and wealth management growth across OI segments alongside remittance and FEX (foreign exchange) flows
• Establish new external partnerships and expand existing relationships to strengthen the OI proposition
• Strengthen customer experience and customer voice across the organisation to support retention and relationship expansion
• Coordinate cross-border collaboration with overseas Group offices to build referral models and corridor growth plans
• Embed risk management and regulatory compliance across the OI business including cross-border, AML and sanctions requirements
• Develop training and accreditation roadmaps across overseas markets to build capability across sales and support teams

What we're looking for

• Bring substantial experience managing Offshore and NRI (Non Resident Indian) client segments in a senior, multi-geography role
• Demonstrate a proven record of building and growing an Overseas Indian business across different countries
• Show strong understanding of IWPB products across assets, wealth and liabilities and what drives performance and profitability
• Apply established capability in customer segmentation, proposition development and go-to-market execution
• Communicate effectively with senior stakeholders and customer groups including C-suite and Treasurers
• Influence across business lines and geographies to deliver coordinated outcomes in a matrix environment
• Interpret local and cross-border regulations and compliance guidelines to support franchise growth within risk appetite
• Complete Anti-Money Laundering and Sanctions training and post-course assessment as required

Building growth across key corridors

If you want to shape a cross-border strategy with clear commercial impact this role offers the scope to make it happen. You’ll work across HSBC’s network to build corridor-based business models that grow deposits, wealth and remittances while improving the end-to-end customer experience. The work is high visibility and closely connected to how IWPB delivers growth in a regulated environment.

Diversity Statement, Data Protection and Entity Statement

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

The Hongkong and Shanghai Banking Corporation Limited (HSBC) India