Hardware Lab Supervisor (Servers)

Hewlett Packard Enterprise Development LP; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Hewlett Packard Enterprise Development LP in India is seeking a Lab Operations Supervisor to lead resource planning, ensure efficient lab services, and align with program requirements. You will manage a team of ICs, hire, coach, and develop talent while enabling the tools and processes needed for success.

The role combines hands-on hardware work with strategic oversight: server assembly, rack integration, component replacement, and performance monitoring of SLA metrics, inventory accuracy, and

Qualifications

• Requires a university degree in Electronics, CS, or IS.
• 4+ years of experience with at least 1 year in a supervisory role.
• Strong communication in English and local language.
• Hands-on lab operations including hardware installation and repair.

Responsibilities

• Lead lab planning and demand management across programs.
• Supervise a team of ICs; hire, coach, and develop staff.
• Ensure SLAs, inventory accuracy, and service quality.
• Perform hands-on server assembly, rack integration, and troubleshooting.
• Collaborate with cross-functional teams to optimize processes.

Education

Bachelor's or Master's degree in Electronics & Communication, Computer Science, Information Systems, or equivalent

Tools

Microsoft Office

Data analysis tools

Job description

* Accountable for lab resource planning and demand management across multiple programs, ensuring efficient utilization, cost management, and alignment with business requirements.* Manages a team of skilled individual contributors responsible for supporting day-to-day lab operations and services.* Responsible for hiring, performance management, coaching, and career development, while ensuring the team has the tools, resources, and processes needed for success.* Ensures the delivery of lab services and operational support that meet defined performance and service-level objectives.* Oversees lab resource allocation and utilization, connecting planning with execution, identifying capacity constraints, and proactively addressing operational risks and impacts.* Collaborates with cross-functional teams to improve lab processes, optimize resource usage, and support successful program execution.* Monitors key operational metrics, including lab availability, resource utilization, service request turnaround time, inventory accuracy, and SLA performance.* Performs hands-on tasks including server assembly, hardware installation, component replacement, system bring-up, rack integration, cable routing, and hardware troubleshooting.* Bachelor's or master's degree in Electronics & Communication, Computer Science, Information Systems, or equivalent.* Typically, 4+ years' experience.* Including at least 1+ years of supervisory experience.* Strong understanding of lab operations, resource planning, and utilization management.* Proficient in Microsoft Office and data analysis tools.* Excellent communication skills in both English and the local language (written, verbal, and presentation).* Strong analytical and problem-solving skills, with the ability to interpret data and identify improvement opportunities.* PCBA rework and soldering skills to perform component replacement, board-level modifications, prototype support, hardware repair.* Effective people management skills, including leading teams and influencing stakeholders across functions.* Ability to collaborate with cross-functional teams and leverage subject matter expertise when needed.* Experience in tracking and reporting operational metrics, such as resource utilization, SLA performance, inventory accuracy, and lab efficiency.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.