Guest Service Associate- F&B Service

Naukri Hospitality Jobs; Vadodara; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A hospitality company is looking for a highly motivated Guest Service Associate to join their F&B service team in Vadodara, Gujarat. The role requires providing exceptional customer service and managing food and beverage orders while maintaining cleanliness and hygiene standards. Ideal candidates should have 0-2 years of experience and strong interpersonal skills. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• 0-2 years of experience in customer service or hospitality.
• Basic knowledge of food safety and sanitation procedures.
• Ability to lift heavy objects and stand for long periods.

Responsibilities

• Provide exceptional customer service to guests.
• Manage food and beverage orders efficiently.
• Maintain cleanliness in the kitchen area.
• Handle guest complaints and feedback properly.

Skills

Excellent communication skills

Interpersonal skills

Ability to work under pressure

Attention to detail

Tools

Point-of-sale systems

Inventory management software

Job description

We are looking for a highly motivated and enthusiastic Guest Service Associate to join our team in the F&B service department. The ideal candidate should have 0-2 years of experience.

Roles and Responsibility

• Provide exceptional customer service to guests, ensuring their satisfaction and comfort.
• Manage food and beverage orders efficiently and accurately.
• Maintain high standards of cleanliness and hygiene in the kitchen area.
• Collaborate with other departments to ensure seamless service delivery.
• Handle guest complaints and feedback professionally and courteously.
• Ensure compliance with company policies and procedures.

Job Requirements

• Ability to work well under pressure and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Basic knowledge of food safety and sanitation procedures.
• Ability to lift heavy objects and stand for long periods.
• Familiarity with point-of-sale systems and inventory management software.
• Strong attention to detail and organizational skills.