GTM Consultant

Kapture CX; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Hands-on exposure to global enterprise deals

Opportunity for growth and learning

Work closely with senior leaders

Job summary

A leading SaaS company in Bengaluru seeks a Consultant – GTM to shape go-to-market strategies and support enterprise deals. The role involves collaboration across product and sales teams, and a deep understanding of the Indian market is crucial. Candidates should have up to 3 years of experience in consulting or SaaS, strong analytical skills, and excellent communication. The position offers high ownership with a visible impact on global enterprise scalability.

Qualifications

• 0–3 years of experience in consulting, SaaS, GTM, or similar roles.
• Comfortable working with Pan-India customers and cross-region teams.
• Communicates clearly and cares about quality and impact.

Responsibilities

• Design and refine go-to-market strategies for the Indian market.
• Work with sales and product teams to create use cases and solution narratives.
• Support client conversations, POCs, and early-stage deals.
• Conduct market and competitor research to inform decisions.
• Help teams execute effectively on strategic ideas.

Skills

Analytical thinking

Clear communication

Attention to detail

Ownership

Collaboration

Job description

At Kapture CX, we are looking for a Consultant – GTM in our Strategy & Growth team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank, and Cathay Pacific.

Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore, with offices in Mumbai and Delhi/NCR in India, as well as the USA, UAE, Singapore, Philippines, and Indonesia.

What is this role all about?

This role sits at the intersection of strategy, product, and sales. You will work closely with leadership and cross-functional teams to shape global go-to-market plans, refine solution narratives, and support early-stage enterprise deals as we scale Kapture CX across international markets.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:

• You will help design and refine go-to-market strategies for Indian market and customer segments.
• You will work closely with sales and product teams to build strong use cases, solution narratives, and demos that resonate with enterprise customers.
• You will support client conversations, proof-of-concepts (POCs), and early-stage deals, helping move opportunities forward.
• You will conduct market and competitor research that directly informs strategic and commercial decisions.
• You will bring structure and clarity to complex, ambiguous problems and help teams execute effectively.

This is a Bangalore-based role.

We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

You help sharpen Kapture’s global GTM motion, enable sales teams to close early-stage opportunities faster, and translate strategic ideas into tangible business outcomes.

What would make you a good fit for this role?

Here are the basic requirements:

• You have 0–3 years of experience in consulting, SaaS, GTM, pre-sales, strategy, or similar roles.
• You are comfortable working with Pan-India customers and cross-region teams.
• You communicate clearly, pay attention to detail, and take ownership of your work.
• You take your work seriously and care deeply about quality and impact.

What are the most critical skills for this role?

• You think analytically and enjoy breaking down complex problems into clear actions.
• You can translate product capabilities into compelling customer value narratives.
• You are structured, detail-oriented, and execution-focused.
• You collaborate effectively across sales, product, and leadership teams.

You will have an advantage if you:

• Have prior exposure to enterprise SaaS, CX, CRM, or AI-led products.
• Have supported sales cycles, POCs, or customer-facing discussions.
• Have worked on market entry, GTM strategy, or competitive analysis projects.
• Are comfortable working in fast-paced, high-ownership environments.

Why should you be interested?

Here’s what you will gain from this role:

• Hands-on exposure to global enterprise deals and international markets.
• High ownership with real responsibility and visible business impact.
• The opportunity to work closely with senior leaders and decision-makers.
• Strong learning and growth potential as Kapture CX scales globally.