Gold Loan Officer

Axis Bank; Jamshedpur; On-site; INR 5,00,000 - 8,00,000; Full time

Job summary

A leading financial institution is seeking a Gold Loan Officer in Jamshedpur to manage Gold Loan Operations, ensuring portfolio profitability and compliance. The ideal candidate will have a background in branch banking or channel sales, with strong relationship-building skills and effective problem-solving abilities. Join a dynamic team and contribute to the growth of the Gold Loan portfolio.

Qualifications

• 2-4 years of relevant work experience, preferably in NBFC or branch banking.
• Proven experience in branch banking or channel sales.
• Skill to work effectively with cross-functional teams in a matrix organization.

Responsibilities

• Maintain portfolio profitability by managing pricing and fee structures.
• Achieve operational and compliance superiority while meeting top-line numbers.
• Recruit, train, induct ASL executives, and motivate them to grow the portfolio.

Skills

Strong relationship building skills

Problem-solving skills

Excellent written and verbal communication skills

Education

Graduate or MBA (Marketing preferred)

Job description

About Branch Banking

With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and are an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New‑To‑Bank (NTB) customers and are core drivers of the Bank’s customer engagement strategy across products and services.

Gold Loan Officer – Role Overview

Responsible for Gold Loan Operations in the branch, ensuring portfolio profitability, productivity, and compliance while maintaining strong relationships with the branch banking team.

Key Responsibilities

• Maintain portfolio profitability by managing pricing and fee structures for the assigned territory.
• Ensure minimum benchmark ASL productivity through right talent placement and minimal attrition.
• Achieve operational and compliance superiority while meeting top‑line numbers.
• Maintain relationships with the branch banking team for smooth processing of Gold Loan cases.
• Recruit, train, induct ASL executives, and motivate them to grow the Gold Loan portfolio.
• Ensure all compliance and operational processes are followed by ASL and branch banking teams, providing continuous training and support for a healthy portfolio.
• Achieve top‑line numbers and required productivity levels as guided by the Central Team.

Qualifications

• Graduate or MBA (Marketing preferred) from a recognized institute.
• 2–4 years of relevant work experience, preferably in NBFC or branch banking.
• Proven experience in branch banking or channel sales.
• Strong relationship building skills with experience in channel sales and team management.
• Strong problem‑solving skills and willingness to roll up sleeves and get the job done.
• Skill to work effectively with cross‑functional teams in a matrix organization.
• Excellent written and verbal communication skills.