GMS - Senior - Ping SSO

EY; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

EY is seeking a Senior (L3) Ping Federate / MFA Specialist to manage daily operations of Access Management infrastructure and related services. The role collaborates with end users, vendors and security leads to ensure reliable security operations, incident response, and ongoing improvements.

Ideal candidates will have 5+ years of Ping Federate experience, strong SSO/Identity and Access Management knowledge, and hands-on experience with MFA products.

Qualifications

• Bachelor or college degree in related field or equivalent work experience.
• 5+ years of relevant experience working on Ping Federate.

Responsibilities

• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis and triaging.
• Change Impact analysis and implementing resolutions.
• Respond to system outages and maintain remediation documentation.
• Interact with technical personnel and other teams; escalate as needed.
• Produce service level reports and monitor infrastructure.
• Deploy changes as per instructions; validate applications after changes.

Skills

SAML

OAuth

OpenID Connect

Identity and Access Management

Access Management

Security monitoring

Troubleshooting

ITIL

Education

Bachelor's degree or equivalent

Tools

Ping Federate

PingOne

Ping Access

MFA products (PingID, Azure MFA, RSA)

Job description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Ping Federate / MFA - Senior (L3)

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure.

Key Responsibilities

• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis
• Incident triaging
• Change Impact analysis.
• Respond, troubleshoot and implement resolutions for common issues.
• Respond to system outages.
• Maintain Incident remediation and prevention documentation.
• Interact with technical personnel and other teams as required.
• Initiate escalation procedure to resolve incidents.
• Produce service level reports.
• Monitor directory infrastructure for potential issues.
• Monitor backup.
• Coordinate or participate in individual or team projects.
• Write technical articles for internal knowledge base.
• Provide performance metrics as necessary.
• Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
• Deploy changes as per the instructions.
• Application validation after changes

Qualifications

Education

• Bachelor or college degree in related field or equivalent work experience

Work Experience

• 5-10-year experience

Skills Expertise:

• Basic problem diagnosis, troubleshoot and remediation.
• Must have at least 5 years of relevant experience working on Ping Federate.
• Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc.
• Knowledge of federation protocols - SAML, Oauth & OpenID.
• Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products - PingID, Azure MFA, RSA etc)
• Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies - Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server - Scope Management, Client Registration Policies; Grant Mapping - IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding.
• Experience in managing Certificate & Key Management.
• Experience on design and development of monitoring scripts, and OGNL expression
• Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc.
• Experience in pre-activity and post-activity validation.
• Good verbal & written communication, technical document writing
• Awareness of global security standards such as PCI, SOX, HIPAA
• Good knowledge of Operating System Internals on Windows/Linux/Unix
• Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management.
• Good knowledge of basic security concepts.
• Experience of using monitoring tools.
• Knowledge of Service Management / ITIL.
• Prior experience working in remote teams on global scale.

Certification:

• ITIL or equivalent (Good to have)
• CIAM/Azure/AWS (Good to have)

Work Requirements:

• Willingness to travel as required.
• Willingness to be on call support.
• Willingness to work in shifts.

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