GMS-Manager-SecOps-Sentinel

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

EY in Bengaluru seeks an experienced Threat Detection & Response Operations Manager to lead SOC delivery for client engagements, ensuring end-to-end incident response and adherence to SLAs. The role requires hands-on mastery of SIEM/EDR/NSM, security monitoring and incident response, with strong leadership, stakeholder communication and a focus on continuous improvement.

You will mentor the SOC team, refine playbooks, and collaborate with clients to translate technical concepts into actionable

Qualifications

• Hands-on expertise of SIEM technologies and security monitoring.
• Minimum 10 years of hands-on experience operating/implementing SIEM solutions and project management experience.
• Certification in SIEM platforms.

Responsibilities

• Oversee detection, reporting, and response to security incidents to meet client SLAs.
• Manage SOC tools and technologies for monitoring and threat detection.
• Lead SOC operations and ensure proper configuration and maintenance of security tools.
• Define, track, and meet service level agreements for all clients.
• Provide technical leadership and mentorship to junior team members.
• Revise SOPs and ensure adherence by the team.
• Identify opportunities to improve security monitoring and operational tasks.
• Translate complex security concepts to technical and non-technical stakeholders.
• Develop and maintain productive client relationships.

Skills

SIEM expertise

EDR/NSM

Threat Intelligence

Cloud Security

Network Monitoring

Endpoint Protection

Project Management

English Communication

Security Operations

Regex SQL

Education

B.Tech./B.E.

Tools

Microsoft Sentinel

Splunk

Fidelis XPS

ExtraHop

Carbon Black

Defender

CrowdStrike

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY-Cyber Security-TDR Operations Manager

As part of our EY-cyber security team, Threat Detection & Response Operations Manager will lead Operations/Delivery for TDR engagements with end-to-end security incident investigation support ensuring client SLAs and KPIs leveraging multiple SIEM/EDR/NSM solutions.

The opportunity

We’re looking for Security Manger with expertise in SOC Operations & Delivery with hands‑on knowledge on SIEM, EDR, NSM and Threat Intelligence solutions.

Your key responsibilities

• Oversee the process of detecting, reporting, and responding to security incidents, ensuring that the SOC team is able to effectively manage incidents when they occur.
• Responsible for managing the security tools and technologies used by the SOC team, ensuring that they are properly configured and maintained, and that they are able to effectively monitor and detect security threats.
• Lead and manage the Security operation center primarily responsible for security event monitoring of client’s network
• Ensure that Service Level Agreements are defined, tracked and met for all clients
• Provide technical leadership and advise to junior team members on SOC activities
• Revise Standard operation policies & procedures as required and ensure it is followed by the team
• Identify opportunities to improve security monitoring and operational tasks
• Convey complex technical security concepts to technical and non-technical audiences including executives.
• Develop and maintain productive working relationships with client personnel.
• Oversee the daily SOC task that can be automated.
• Provide both strategic view and benefits to client and work with limited resource to achieve it.

Skills and attributes for success

• Hands‑on expertise of SIEM technologies such as Microsoft Sentinel, Splunk from a security analyst’s point of view
• Expert knowledge and experience in Security Monitoring
• Expert knowledge and experience in Cyber Incident Response
• Knowledge in cloud security and IOT/OT is a value add
• Knowledge in Network monitoring technology platforms such as Fidelis XPS and ExtraHop
• Knowledge in endpoint protection tools, techniques, and platforms such as Carbon Black, Defender, CrowdStrike
• Ability to work with minimal levels of supervision or oversight.
• Customer Service oriented - Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities.

To qualify for the role, you must have

• B. Tech./ B.E. with sound technical skills
• Ability to work in client time zone
• Strong command on verbal and written English language.
• Demonstrate both technical acumen and critical thinking abilities.
• Strong interpersonal and presentation skills.
• Minimum 10 years of Hands‑on experience of operating/implementing/designing SIEM solutions and proven experience in Project Management.
• Certification in any of the SIEM platforms
• Knowledge of RegEx, Perl scripting and SQL query language is a value add.
• Certification – CISM, CEH, CISSP, GCIH, GIAC, SABSA, TOGAF.

What we look for

• Who has proven experience in Leading operations for SOC projects, with hands‑on experience in SIEM configuration and setup.

What working at EY offers

At EY, we’re dedicated to helping our clients, from start‑ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.