Global Supply Support Team Leader

Sanofi; Hyderabad; On-site; INR 1,500,000 - 3,600,000; Full time

Job summary

Sanofi is seeking a Supply Support Team Leader to manage a diverse group across Clinical Supply Chain operations, CMC and GQO. This role focuses on delivering high-quality, regulatory-compliant supply plans for global clinical studies and coordinating with regional heads to ensure timely product availability.

The candidate will guide IPS, GSSS, and TEX-related activities, optimize workload, and drive continuous improvement.

Qualifications

• 7+ years in pharma/CRO clinical operations/development.
• At least 2 years in people management or team coordination.
• Experience with GxP and GMP practices.

Responsibilities

• Lead a diverse supply team and drive KPIs.
• Oversee IPS, GSSS, GQO activities across locations.
• Collaborate with CSCO, GQO and CMC to ensure alignment and timely study materials.

Skills

Supply chain leadership

GxP knowledge

Project management

ERP

Power BI

Education

B.Sc. in Life Sciences

Tools

Veeva Vault

Veeva RIM

ERP

Power BI

Job description

About the job

At Sanofi R&D, we develop future medicines that improve patients' lives worldwide. R&D Supply is managed in collaboration by 3 departments: Clinical Supply Chain Operation (CSCO), Chemistry, Manufacturing and Controls (CMC) and Global Quality Operation (GQO). Those 3 departments include key roles who are responsible to manage supply flow to patients globally for clinical testing according to quality requirements.

The Supply Support Team Leader leads a team of diverse roles (depending on the location) including Global Supply Study Supports (GSSS), Investigational Product Supports (IPS), CMC Material & Documentation Flow manager and Temperature excursion Quality manager who provides support on supply activities that can be centralized to a worldwide team. Activities must be done ensuring quality, timely delivery, regulatory compliance, and with an accurate tracking through our internal systems.

The Global Supply Support Team Leader serves as the primary liaison to global functional heads on business topics such as metrics, prioritization, and performance and reports to: In Hungary: Direct reporting line: to the CSO Study Management Head (HU) Functional reporting lines to: HUB Coordinator for CSCO, Clinical Supplies Quality Manager for GQO & Head of Demand & Supply for CMC In India: Direct reporting line: to the Clinical Study Support Head (India) Functional reporting line: to Clinical Supply Chain International Management and HUB Coordinator.

Main responsibilities

• Clinical Trial & Supply Knowledge: Understand clinical trial design, protocols, and regulatory requirements (GxP)
• Manage investigational product lifecycle: kit types, shelf life, production planning, depot management, distribution, reconciliation, and returns/destruction
• Apply knowledge of clinical endpoints, randomization, dosing regimens, cohort management, and stratification factors
• Team Leadership & People Management: Lead, coach, and develop team members through clear direction and targeted training
• Conduct performance reviews, set objectives, and support career development and well-being
• Foster Sanofi's culture of open communication, collaboration, and recognition
• Ensure team qualification, expertise development, and effective onboarding
• Operational Management: Optimize workload distribution and resource allocation across the team
• Oversee planning aligned with study timelines and milestones
• Align team objectives with organizational goals and develop action plans
• Stakeholder Collaboration & Communication: Build and maintain relationships with key internal and external stakeholders
• Collaborate closely with CSCO, GQO, and CMC to ensure alignment on goals and ways of working
• Provide regular status updates, KPIs, and analysis of cross-project trends and risks
• Ensure timely information flow and escalating critical issues
• Problem Resolution & Continuous Improvement: Proactively identify and resolve issues, risks, and systemic challenges
• Drive process optimization, standardization, and innovation for efficiency gains
• Implement corrective actions for audit findings and operational issues

Location-specific Responsibilities

• IPS (Investigational Product Services): Provide expertise and support on temperature excursion, import license, study RFP for distribution provider, reconciliation and any other new activities identified as IPS responsibility.
• GSSS (Global Suply Study Support): Provide expertise and support: On IMP transfers to depot in IRT, Inventory Product Stock Management (IPSM) tracker, destruction of expired IMP and AxMP throughout the study lifecycle, reconciliation, monitoring IRT interface failures with Sanofi supply tools, accurately capturing supply plans in Sanofi Clinical Supplies tools (ERP) Preparing and maintaining mandatory shipment documentation prior shipment preparation, in filing and archiving IMP-related documents, in preparation for regulatory inspections In monitoring IMP and AxMP stock levels throughout the study, tracking shipments throughout the study duration, In managing service provider purchase orders and invoices, ensuring regular financial tracking and compliance.
• GQO (Global Quality Operations): Acts as a backup of the Temperature Excursion Manager. As such, ensures activity coverage during Temperature Excursion Manager out-of-office periods Provides directions on product acceptability for use in cases where temperature is outside the limits of stability statement Ensure temperature excursion management complies with Good Practices (GxP) and Sanofi procedures Serve as the Key Expert User for TEX (temperature excursion management and recording) Material & Documentation Flow Management: Oversee the management of on/off boarding of external resources Oversee the management of training environment and systems Oversee the management of documentation and the coordination of products (Drug Products and Marketed Products) receipt and transfer to support supplies delivery.

About you

Experience

7+ years' experience in the pharmaceutical/CRO industry in clinical operations/ development with at least 2 years of people management or team coordination

Technical skills

• High level of knowledge in clinical operations focus on supply chain flow.
• Experience in Quality field and knowledge in in GxP regulations is a plus.
• GMP certified
• Experience in Project management
• Ability to navigate in several tools: ERP, Documents management, recording tool, Power BI/App, etc
• Familiarity with TEX (temperature excursion management and recording tool) and document management tools: VeevaVault (QualiPSO), Veeva RIM

Soft Skills

• Result oriented
• Ability to work productively with a broad and diverse group of stakeholders
• Autonomy and proactivity; ability to prioritize tasks
• Collaborative leadership
• Excellent oral and written communication skills

Education

B.Sc. in Life Sciences (or equivalent)

Languages

Strong English skills (verbal and written), able to exchange fluently in a global environment

We are Sanofi

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We are an R&D driven, AI-powered biopharma company committed to improving people's lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people's lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It's what drove our evolution from a small French enterprise to one of the world’s leading biopharma companies. Whether it’s using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people's lives.