Global Operations Analyst

Rockwell Automation; New Delhi; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Mindfulness programs

Volunteer Paid Time Off

Wellbeing programs

Job summary

Rockwell Automation in New Delhi is seeking a Global Operations Analyst to join a hybrid team. You will review Power BI data-quality dashboards and govern CRM attributes in SAP CRM and Salesforce. The role also involves territory management tasks and updating maps in ArcGIS Pro in collaboration with regional counterparts.

The ideal candidate has a Bachelor's degree with 1+ years in ArcGIS Pro, CRM experience, and strong Excel/Power BI data skills, plus clear English communication.

Qualifications

• Bachelor's degree.
• 1+ years of experience in ArcGIS Pro.
• At least 6 months of experience on any CRM tool such as Salesforce, MS Dynamics 365, SAP CRM, Hubspot etc.
• Proficient in handling and analyzing large data sets in MS Excel and/or Power BI.
• Ability to communicate effectively in English, both written and verbal.

Responsibilities

• Govern and maintain critical account attributes in SAP CRM and Salesforce.
• Monitor CRM data quality using Power BI dashboards.
• Connect with Stakeholders when necessary to understand criticality/business reasons for requests.
• Analyze impact of critical attribute changes and ensure stakeholder alignment.
• Review and finalize proposed territory assignment changes in Goal Setting system and update system of records as necessary.
• Create/Modify APR in ArcGIS Pro and other downstream systems.

Skills

Data analysis

Stakeholder communication

Power BI

MS Excel

English communication

Education

Bachelor's degree

Tools

ArcGIS Pro

Salesforce

MS Dynamics 365

SAP CRM

Hubspot

Job description

## Global Operations AnalystApply: Hybrid: India New Delhi (Noida): Full time: Posted Today: End Date: October 23, 2026 (14 days left to apply): R26-6169Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionA Day in the Life: A typical day begins with reviewing Power BI data-quality dashboards to identify issues in customer segmentation, account attributes, and sales territory assignments. The analyst investigates discrepancies, validates requests with stakeholders, and updates critical data across systems such as SAP CRM and Salesforce.Throughout the day, they assess the business impact of proposed changes, modify territory boundaries and maps in ArcGIS Pro, and test updates before moving them into production. They also collaborate with regional counterparts to resolve issues, align processes, and ensure that accurate, timely data supports sales reporting and business decisions. The role combines data analysis, stakeholder communication, problem-solving, and continuous process improvement.Your ResponsibilitiesAccount Attribution:· Govern and maintain critical account attributes such as Industry, Customer Type and Segment in SAP CRM and Salesforce.· Monitor quality of attribute data from CRM using Power BI DQ dashboards, with the ability to take corrective action as necessary.· Connect with Stakeholders when necessary to understand criticality/business reasons for requests.· Analyze impact of critical attribute changes and ensure stakeholder alignment.Territory Management:· Review and finalize proposed territory assignment changes in Goal Setting system and update system of records as necessary.· Create/Merge/Modify APR (Area of Primary responsibility) in ArcGIS Pro and other downstream systems.· Maintain and change partner APR boundaries using ArcGIS Pro as per stakeholder's requirements.· Create new maps and maintain existing maps using ArcGIS Pro as per request.· Test and push mapping changes from ArcGIS Pro Desktop to PROD environment and DEV environment.· SOH (Sales office Hierarchy) creation and modification in CRM system.· Collaborate with counterparts from other regions to ensure operational excellence. The Essentials - You Will Have· Bachelor's degree.· 1+ years of experience in ArcGIS Pro· At least 6 Months of experience on any CRM tool such as Salesforce, MS Dynamics 365, SAP CRM, Hubspot etc.· Proficient in handling and analyzing large data sets in MS Excel and/or Power BI.· Ability to communicate effectively in English, both written and verbal.The Preferred - You Might Also Have· Experience working with Anaplan.· Knowledge of D&B SIC codes and customer segmentation methodologies.· Experience supporting sales operations, territory planning, or customer data governance.· Experience managing large datasets and performing data quality analysis.What We Offer· Comprehensive mindfulness programs with a premium membership to Calm.· Volunteer Paid Time Off available after 6 months of employment for eligible employees.· Company volunteer and donation matching program.· Employee Assistance Program.· Personalized wellbeing programs through our OnTrack program.· On-demand digital course library for professional development.· And other local benefits.At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace. If your experience does not align perfectly with every qualification, we still encourage you to apply.