Global L&D Assistant - Faculty COE

Boston Consulting Group (BCG); Gurugram District; Hybrid; INR 550,000 - 750,000; Full time

Job summary

Boston Consulting Group in India is seeking a detail-oriented Operations Coordinator to support its Global Learning & Development Faculty CoE. You will coordinate faculty management across virtual, hybrid, and in-person programs, following established processes and keeping accurate records.

The role involves partnering with the Faculty CoE and Learning Journey teams, working with internal and external facilitators, and helping schedule sessions, prepare communications, and maintain databases.

Qualifications

• Experience coordinating multiple tasks and schedules.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication in English.

Responsibilities

• Support sourcing and staffing of internal and external faculty for global learning programs
• Prepare faculty communications, briefing materials, and scheduling information
• Coordinate facilitator confirmations, calendars, and session readiness
• Maintain faculty databases, staffing trackers, and related documentation
• Support facilitator briefing activities and follow-up communications
• Collect and maintain facilitator feedback and other faculty information
• Escalate scheduling conflicts, risks, and exceptions promptly
• Support faculty management projects and other administrative activities as needed

Skills

Coordination

Operations

Administration

Learning support

Customer service

English fluency

Tools

Microsoft Office

AI tools

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

What You'll Do

Our Global Learning & Development (L&D) Faculty Centre of Excellence (Faculty CoE) is a key enabler of our firm's learning strategy, ensuring high-quality faculty are sourced, staffed, prepared, and supported across our global learning portfolio.

You will support the day-to-day coordination of faculty management activities across virtual, hybrid, and in-person learning programs by following established processes, maintaining accurate information, and coordinating with facilitators and stakeholders to ensure a consistent faculty experience.

Responsibilities

• Support sourcing and staffing of internal and external faculty for global learning programs
• Prepare faculty communications, briefing materials, and scheduling information
• Coordinate facilitator confirmations, calendars, and session readiness
• Maintain faculty databases, staffing trackers, and related documentation
• Support facilitator briefing activities and follow-up communications
• Collect and maintain facilitator feedback and other faculty information
• Escalate scheduling conflicts, risks, and exceptions promptly
• Support faculty management projects and other administrative activities as needed

Who You'll Bring

• 1–3 years of relevant experience in coordination, operations, administration, learning support, or customer service
• Fluency in English (additional languages are a plus)
• Strong organizational skills and attention to detail
• Comfort using Microsoft Office and AI tools
• Ability to work across time zones as needed
• A service-oriented mindset and willingness to learn

Who You'll Work With

You will work closely with the Faculty CoE team, Learning Journey teams, regional L&D colleagues, internal and external facilitators, and other Global L&D stakeholders to support faculty management activities across BCG's global learning portfolio.

Additional info

You’re Good At

• Following established processes and checklists with high accuracy
• Organizing information and maintaining accurate records
• Communicating clearly and professionally with stakeholders
• Managing multiple tasks and deadlines reliably
• Building positive working relationships with colleagues and facilitators
• Learning new tools and processes quickly

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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