Global Content Project Manager

Gallagher; Bengaluru; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A global insurance and risk management company in Bengaluru is seeking a Global Content Project Manager. This role is critical for managing project timelines and resources, ensuring the writing team is equipped for success. Candidates should have at least 3 years of project management experience in a marketing or agency environment, strong communication skills, and familiarity with project management tools. A competitive salary and a range of benefits are offered, fostering a supportive and collaborative workplace culture.

Benefits

Medical Insurance

Accidental Insurance

Employee Wellness Programs

Qualifications

• Minimum 3 years relevant project management experience in a marketing or agency setting.
• Strong experience with project management software, preferably Workfront.
• Professional fluency in English is a must.

Responsibilities

• Manage the scheduling of projects and ensure adherence to deadlines.
• Facilitate communication with internal stakeholders throughout project lifespan.
• Report project status accurately in management tools.

Skills

Project management

Organizational skills

Communication skills

Time management

Detail-oriented

Flexibility

Education

Bachelor’s degree in marketing or related field

Tools

Microsoft Office Suite

Workfront

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

The Global Content Project Manager is an integral role that works directly within the Global Content team to support, manage and release content created by the Global Content Team. The position plays a critical role in ensuring assigned Global Content projects are correctly set up and managed through our project management software system (Workfront) and appropriately assigned and scheduled with Global Content resources to maintain even workflows and on-time project delivery. To be successful in this role, the candidate must have strong organizational and time management skills to facilitate a structured environment to support the writing team in delivering world-class work. The candidate must also be able to establish and build strong relationships across internal teams and divisions. An interest in content, risk and insurance; being creative and detail-oriented; process-minded yet flexible; and able to speak up and communicate needs to ensure adherence to project timelines will be critical. An ability to work in a fast-paced environment and handle multiple projects simultaneously is also required.

Responsibilities

• Facilitates the scheduling of meetings, applies our ATTs to incoming requests, ensures our team’s adherence to deadlines, and adheres to the Global Content team’s project release process.
• Ensures the Global Content writing team has all they need to do great work, such as a complete content brief, supporting material and research and clear deadlines during the project discovery phase.
• Manages the full internal flow of assigned projects to ensure flawless execution and timely delivery of projects to Senior Manager, Global Content Operations and internal stakeholders to meet business deadlines.
• Communicates proactively with Global Content Writing team and internal stakeholders, advising of progress and timings, throughout the project lifespan.
• Keeps Senior Manager, Global Content Operations apprised of project statuses as requested and connects on needs or issues in a timely manner.
• Ensures accurate reporting of project status and project time in workflow management tool, providing ad hoc reports when requested by Senior Manager, Global Content Operations.
• Anticipates and helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Global Content Writing team to proceed as scheduled.
• Ensures quality control by communicating closely with Global Content Writing team members to allow enough time and resources for projects to route through our editing and proofreading process.
• A team player who works collaboratively and respectfully with the Global Content Writing team and its stakeholders.
• Continuously self-educating on best practices, industry trends and techniques and proactively uses the Global Content team as a knowledge resource through questions and constructive feedback.

Qualifications

• Bachelor’s degree in marketing, Business Administration, or related field.
• Minimum 3 years relevant project management experience in a marketing or agency setting working with a creative team.
• Strong technical skills across Microsoft Office Suite, especially Microsoft Excel.
• Strong experience with Workfront or other project management software/applications.
• Proven record of successful multi-project management.
• Experience creating and managing detailed work plans based on defined scope and objectives.
• Strong communication skills.
• Excellent time management & organizational skills.
• Experience working with content teams in the financial, insurance, risk or benefits consulting space.
• Strong technical skills across Microsoft Office Suite and project management software, preferably Workfront.
• Experience crafting and handling detailed work plans based on outlined scope and objectives.
• Professional and conversational fluency in English is a must.
• Self-motivated and proactive, you have a risk averse, forward-thinking mindset and take initiative.
• Possesses strong communication skills and demonstrates the ability to interact effectively across all levels of our internal or client teams.
• Elevated attention to detail with an ability to manage and prioritize a large number of deliverables at one time.
• Possesses a flexible approach to change; works effectively in a variety of situations; constantly seeks improvements.

Compensation and Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..

Inclusion & Diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal Employment Opportunity

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.