Generative AI Engineer

People Tech Group Inc; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

People Tech Group Inc. seeks an Integration & Automation Engineer with 3–8 years of experience to design and implement API integrations and automation across platforms. You will work with REST APIs, webhooks, Power Automate, Zapier, and RPA, touching SharePoint and AWS environments while exploring Gen AI use cases.

The role emphasizes scalable integrations, incident handling, and cross‑functional collaboration to improve operational efficiency.

Qualifications

• Strong experience in API development / integrations (REST APIs, Webhooks).
• Hands-on experience in automation workflows / process automation tools.
• Exposure to ticketing or operations systems (incidents/requests).
• Good understanding of logic-based or decision-driven automation.

Responsibilities

• Design, develop, and maintain API integrations and automation workflows across systems
• Build and optimize workflow-based automation solutions to improve operational efficiency
• Integrate applications using REST APIs, webhooks, and middleware tools
• Work with ticketing/operations systems to manage incidents, requests, and escalations
• Collaborate with cross-functional teams to implement end-to-end integration solutions
• Monitor system performance and ensure adherence to SLA and escalation protocols
• Support automation using tools like Power Automate, Zapier, or RPA platforms
• Contribute to solutions involving SharePoint, Slack integrations, and cloud services (AWS)
• Explore and implement Gen AI-based automation use cases where applicable

Skills

API integrations

Automation workflows

REST/Webhooks

Low-code tools

SharePoint

AWS services

Generative AI

Slack bot

Tools

Power Automate

Zapier

RPA

AWS Lambda

API Gateway

Job description

Job Title: Integration & Automation Engineer (Gen AI / SharePoint / AWS)

Experience: 3–8 Years

Role Overview

We are looking for a skilled Integration & Automation Engineer with experience in API integrations, workflow automation. The ideal candidate will have hands‑on expertise in building scalable integrations across platforms, along with exposure to Gen AI, SharePoint, and AWS environments.

Key Responsibilities

• Design, develop, and maintain API integrations and automation workflows across systems
• Build and optimize workflow‑based automation solutions to improve operational efficiency
• Integrate applications using REST APIs, webhooks, and middleware tools
• Work with ticketing/operations systems to manage incidents, requests, and escalations
• Collaborate with cross‑functional teams to implement end‑to‑end integration solutions
• Monitor system performance and ensure adherence to defined SLA and escalation protocols
• Support automation using tools like Power Automate, Zapier, or RPA platforms
• Contribute to solutions involving SharePoint, Slack integrations, and cloud services (AWS)
• Explore and implement Gen AI‑based automation use cases where applicable

Mandatory Requirements (Must‑Have)

• Strong experience in API development / integrations (REST APIs, Webhooks)
• Hands‑on experience in automation workflows / process automation tools
• Exposure to ticketing or operations systems (e.g., incident/request handling)
• Good understanding of logic‑based or decision‑driven automation

Preferred Qualifications (Good‑to‑Have)

• Experience with Slack or bot‑based automation
• Knowledge of SharePoint / data tracking systems
• Understanding of SLA management and escalation handling
• Hands‑on experience with low‑code/no‑code tools (Power Automate, Zapier, RPA)
• Exposure to AWS services (Lambda, API Gateway, etc.)
• Basic understanding of Generative AI integrations (OpenAI, GPT‑based workflows)