Gen AI - Engineering Lead

ExlService Holdings, Inc.; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ExlService Holdings, Inc. is seeking an experienced AI Engineer specializing in Generative AI and machine learning. Candidates should have over 10 years of professional experience and a strong background in deploying AI solutions, particularly using large language models.

The role involves designing and implementing AI systems, optimizing performance, and ensuring compliance with security standards while working with cross-functional teams.

Qualifications

• 10+ years of overall professional experience in software engineering, machine learning, or AI engineering.
• Minimum 3+ years of hands-on experience working with Generative AI technologies and LLMs.
• Proven experience fine-tuning, deploying, and optimizing large language models.

Responsibilities

• Design, develop, and deploy Generative AI and machine learning solutions.
• Implement LLM fine-tuning, prompt engineering, retrieval-augmented generation techniques.
• Deploy and manage AI/ML pipelines and GenAI applications in production environments.

Skills

Python

Generative AI technologies

Large language models

MLOps practices

Linux-based environments

Education

Bachelor’s degree in Engineering, Computer Science, AI/ML, Data Science, or a related technical field

Tools

Microsoft Azure

Google Cloud Platform (GCP)

Job description

Design and implement server-side logic, define and maintain databases, and integrate user-facing elements developed by front-end developers. Ensure high performance and responsiveness of applications, and implement security and data protection measures.

Responsibilities

• Design, develop, and deploy Generative AI and machine learning solutions using large language models and modern AI frameworks.
• Implement LLM fine-tuning, prompt engineering, retrieval-augmented generation (RAG), and model optimization techniques.
• Deploy and manage AI/ML pipelines and GenAI applications in production environments using cloud platforms such as Azure or GCP.
• Build and maintain agentic AI systems leveraging modern orchestration and agent frameworks.
• Work with large datasets to build data pipelines and ensure effective model training and evaluation.
• Develop AI solutions using Python and modern ML libraries.
• Manage deployments and infrastructure in Linux-based environments.
• Ensure secure processing and governance of sensitive data, including PII and PHI, adhering to enterprise security and compliance standards.
• Optimize AI models and infrastructure for performance, scalability, reliability, and cost efficiency.
• Collaborate with cross-functional teams to integrate AI models into enterprise applications and production systems.
• Document model architectures, experiments, deployment pipelines, and operational processes.
• Stay current with emerging developments in Generative AI, LLMs, and AI engineering practices.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, AI/ML, Data Science, or a related technical field.
• 10+ years of overall professional experience in software engineering, machine learning, or AI engineering.
• Minimum 3+ years of hands-on experience working with Generative AI technologies and LLMs.
• Strong programming experience in Python.
• Proven experience fine-tuning, deploying, and optimizing large language models.
• Experience deploying Generative AI solutions into production environments.
• Hands-on experience working with Linux-based systems.
• Experience with cloud platforms such as Microsoft Azure or Google Cloud Platform (GCP).
• Experience building ML pipelines and deploying AI models using modern MLOps practices.
• Experience handling and securing sensitive data such as PII and PHI in compliance with security and regulatory requirements.