Functional Solution Manager

Arcadis; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Arcadis in Bengaluru is seeking an experienced Enterprise Applications Lead to drive functional changes within the global portfolio. You will design and oversee solutions aligned with global standards, partnering with product owners, solution managers and vendors to meet business needs.

Key responsibilities include delivering continuous improvements, leading quarterly Oracle updates, and ensuring documentation, testing, and delivery meet quality expectations across a complex international

Qualifications

• 7+ years of hands-on PM and workforce planning configuration experience.
• Experience with ERP systems in a global, complex business.
• Proven ability to design and deliver functional changes across geographies.

Responsibilities

• Lead functional changes within the Enterprise applications portfolio.
• Collaborate with product owners, Technical Solution Manager(s) and vendors to meet business needs.
• Oversee documentation, testing, and solution design to follow global standards.
• Manage vendor relationships and quarterly Oracle updates and vendor sessions.

Skills

Project management

Workforce planning

ERP configuration

Tools

Oracle Cloud

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Purpose

Leads the development of all functional changes within the relevant domain of the Enterprise applications portfolio. Designs and/or oversees the design of functional solutions aligned with global standards.

Individual Accountabilities

Collaboration

• Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU’s.
• Collaborates with the product owners, Technical Solution Manager(s) and the vendor parties to ensure that the solution meets the business needs.
• Collaborates with wider Global Engagement & Operations team to ensure consistency and standards followed for documentations and approach.
• Advise and collaborate on solutioning with Global Intake & Portfolio Management on portfolio intake

Application Support & Maintenance

• Ensures global standardization and cohesion in the Enterprise applications team across business units with a focus on business efficiency and user experience .
• Demonstrates business process knowledge and relevant Enterprise applications domain knowledge to efficiently deliver on Enterprise applications solutions.
• Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems.
• Lead Oracle quarterly update with effectively working with the test manager and business key users.
• Join vendor support sessions to actively influence vendor product development and thereby improving business efficiency.

Application Enhancement & Continuous Improvement

• Collaborates with Product Owners, BPOs, BPEs, and Global Continuous Improvements team to design and deliver continuous improvement projects in relevant Enterprise applications domain portfolio.
• Conduct POCs, functional design review and organize workshops with product owners to perform fit/gap analysis.
• Oversees functional solution development, documentations and including functional testing to ensure that solutions follow best design practices.
• Acts as the functional counterpart (delivery lead) to 3rd party vendors.

Vendor Management

• Reviews & Approves proposed functional solutions created by third parties.
• Works with 3rd parties to ensure projects are delivered in within scope, budget & quality.

Key Profile Requirements

• Minimum of 7 years’ hands-on experience with relevant Project Management and Workforce Planning application configuration in major ERP systems, preferably a minimum of at least 3 of which Oracle Cloud.
• Demonstrated experience in business process management and workflows.
• Demonstrated experience in successfully designing/delivering functional changes and/or solutions in a global company with a complex business environment.

Key Shared Accountabilities

• Partnership with other EA Lanes, Teams, and Domains to exceed business expectations.
• Functional solution decisions with Global Continuous Improvements Lane.
• Functional solution direction with Global Intake & Portfolio Management on portfolio intake
• Oracle Quarterly Update testing with EA Test Manager and KBUs.
• SOP and training materials for business.

Decision Rights

• Owns: 3rd party functional configuration and business process improvement in relevant domains Influences: Functional solution decisions Vetoes: Solutions that do not conform to functional guidelines/standards

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.