Front Office Supervisor

Naukri Hospitality Jobs; Kolhapur District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A prominent hotel in Kolhapur is seeking a skilled Front Office Supervisor with 3-5 years of hospitality experience. The role involves supervising front office staff, managing daily operations, and ensuring excellent guest service. Ideal candidates will possess strong leadership and problem-solving skills. The position offers an exciting opportunity to enhance guest satisfaction in a dynamic hotel environment.

Qualifications

• 3-5 years of experience in the hospitality industry.
• Proven experience as a Front Office Supervisor or similar role.
• Strong knowledge of front office operations and procedures.

Responsibilities

• Supervise front office staff to ensure excellent customer service.
• Manage front desk operations and handle guest complaints.
• Coordinate with other departments for smooth operations.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Tools

Hotel management software

Job description

We are looking for a skilled Front Office Supervisor to join our team at RAMEE HOTEL PANCHSHIL, KOLHAPUR. The ideal candidate will have 3-5 years of experience in the hospitality industry.

Roles and Responsibility

• Supervise front office staff to ensure excellent customer service.
• Manage front desk operations, including handling guest complaints and resolving issues.
• Coordinate with other departments to maintain seamless hotel operations.
• Implement effective communication strategies to enhance guest satisfaction.
• Maintain high standards of quality and professionalism in front office services.
• Analyze guest feedback to improve hotel services and operations.

Job Requirements

• Proven experience as a Front Office Supervisor or similar role.
• Strong knowledge of front office operations and procedures.
• Excellent leadership and communication skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong problem‑solving and analytical skills.
• Familiarity with hotel management software and systems.

*Note -Job has been sourced from social media platforms/other public websites.