Front Office Executive

BIG Apollo Spectra Hospitals; Patna; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading multi-specialty hospital in Patna is seeking a front desk manager to handle patient inquiries, manage billing, and ensure smooth administrative workflows. Ideal candidates will possess strong communication skills and be ready to work in rotating shifts. A degree in BHM or any graduation is preferred. This role promises a dynamic work environment in a NABH-accredited facility.

Qualifications

• Act as the first point of contact for patients and visitors.
• Ready to work in rotating shifts (morning/evening/night).

Responsibilities

• Manage front desk operations.
• Handle patient inquiries.
• Process OPD billing and ensure smooth administrative workflows.

Skills

Patient communication skills

Empathy

Administrative skills

Education

BHM in any specialization

Any graduate

Job description

Posted: 2 days ago Openings: 2 Applicants: 28

This role involves managing front desk operations, handling patient inquiries, processing OPD billing and ensuring smooth administrative workflows.

Required Candidate Profile

1. Act as the first point of contact for patients and visitors, representing the hospital with professionalism and empathy.
2. Ready to work in rotating shifts (morning / evening / night).

Role Category: Customer Success, Service & Operations - Other

Education: UG: BHM in any specialization, any graduate.

Key Skills: Skills highlighted with ‘‘ are preferred key skills.

BIG Apollo Spectra Hospitals, Patna is a 160-bedded, NABH‑accredited, multi superspecialty hospital located in Patna, Bihar with 17 specialties & 8 superspecialties.