Front Office Executive

Naukri Hospitality Jobs; Meerut; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A prestigious hotel group in Meerut is seeking an experienced Front Office Executive to manage operations and enhance guest satisfaction. The ideal candidate should have 2-5 years of experience in front office roles within the hospitality sector. Responsibilities include managing guest inquiries, coordinating with departments for service delivery, and training staff for high performance. Strong problem-solving abilities and excellent communication skills are essential for this position.

Qualifications

• 2-5 years of experience in front office operations, preferably in hospitality.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills to work with guests and staff.

Responsibilities

• Manage front desk operations and handle guest inquiries.
• Coordinate with departments for seamless service.
• Train front office staff to achieve performance standards.

Skills

Experience in front office operations

Excellent communication skills

Strong problem-solving skills

Ability to prioritize tasks

Proficiency in Microsoft Office

Leadership skills

Job description

We are looking for a highly skilled and experienced Front Office Executive to join our team at the Godwin Hotel Group. The ideal candidate will have 2-5 years of experience front office operations, preferably in the hospitality industry.

Roles and Responsibility

• Manage front desk operations, including handling guest inquiries and resolving issues.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records and reports, such as guest feedback and room assignments.
• Develop and implement effective communication strategies to enhance customer satisfaction.
• Supervise and train front office staff to achieve high performance standards.
• Ensure compliance with company policies and procedures.

Job Requirements

• Proven experience in front office operations, preferably in a hotel or restaurant setting.
• Excellent communication and interpersonal skills are required to work effectively with guests and staff.
• Strong problem-solving and analytical skills are needed to resolve complex issues.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficiency in Microsoft Office and other software applications is essential.
• Strong leadership and team management skills are necessary to motivate and guide staff.

*Note - Job has been sourced from social media platforms/other public websites.