Front Office - Executive

Naukri Hospitality Jobs; Kolhapur District; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading hospitality company in Kolhapur is seeking a skilled Front Office Executive to manage front desk operations, coordinate service delivery, and ensure customer satisfaction. The ideal candidate should have 2-5 years of experience in the hospitality industry and strong communication skills. This role offers a dynamic work environment where exceptional service and teamwork are valued.

Qualifications

• 2-5 years of experience in front office operations in the hospitality industry.
• Proven experience in customer service and handling guest inquiries.
• Ability to manage cash transactions and financial tasks.

Responsibilities

• Manage front desk operations and resolve guest issues.
• Coordinate with departments for seamless service.
• Maintain high customer satisfaction.

Skills

Excellent communication and interpersonal skills

Strong problem-solving skills

Ability to work well under pressure

Attention to detail

Familiarity with hotel management systems

Job description

We are looking for a highly skilled and experienced Front Office Executive to join our team at Fidato Hotels. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

• Manage front desk operations, including handling guest inquiries and resolving issues.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain high customer satisfaction through excellent communication skills.
• Handle cash transactions, credit card sales, and other financial tasks.
• Ensure compliance with company policies and procedures.
• Provide exceptional customer service to guests and visitors.

Job Requirements

• Proven experience in front office operations, preferably in hotels or restaurants.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Familiarity with hotel management systems and software.
• Ability to maintain confidentiality and handle sensitive information.