Front Line Manager - F&A - I2C 4C

BrightClaim; Kolkata District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genpact in Kolkata is seeking a Front Line Manager - F&A to lead a team of 35–50 professionals, guiding daily operations and client-facing service delivery. You will mentor staff, assign tasks, and monitor progress to meet targets while optimizing processes and maintaining compliance.

The role requires strong accounting knowledge, AR, cash application, and collections skills, with proficiency in MS Office and leadership experience.

Qualifications

• Bachelor's degrees in Accounting, Commerce, Economics or Finance.
• Master's degree in Finance preferred.
• Experience in Accounts Receivable, cash applications and collections is essential.
• Strong MS Office skills and reporting experience.

Responsibilities

• Lead a team of 35–50 members, guiding performance and development.
• Oversee daily operations, ensure efficient workflow, and drive process improvements.
• Act as primary client contact for service delivery and issue resolution.
• Prepare detailed performance, inventory, and activity reports for stakeholders.
• Ensure compliance with regulatory requirements and SOPs.

Skills

Accounting

Accounts Receivable Collection

Cash Application

Collections Management

Microsoft Office

People Leadership

Education

Bachelor's - Accounting

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Finance

Job description

Front Line Manager - F&A - I2C

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Lead a team size of ~35 to 50 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance.

Qualifications

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance

Certifications

• Microsoft Excel Certification - Normandale Community College

Required Skills

• Accounting
• Accounts Receivable Collection
• Cash Application
• Collections Management
• Microsoft Office
• People Leadership

Language

• English (Required)

Language Proficiency -

• Advanced - C1

Job Type

Regular

Master Skill List -

F&A - I2C

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.