Fraud Detection Analyst (R8148)

Bazaarvoice; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Bazaarvoice Bengaluru is building a new Trust & Safety Authenticity team and seeks sharp analysts to join at the start. You will investigate fraud, review user-generated content, and use our case management system to separate authentic reviews from fake content.

We require 2–3 years in fraud detection or risk analysis, a bachelor’s degree, strong data skills, and excellent English communication. This hybrid role offers office days in Bengaluru and a structured interview process.

Qualifications

• Bachelor’s degree or equivalent international qualification.
• 2–3 years of hands-on experience in fraud detection, risk analysis, or trust & safety operations.
• Experience with Accertify is a major plus!
• Analytical mindset focused on researching data trends and solving complex mysteries.
• Feedback-driven mindset with openness to coaching and adaptation.

Responsibilities

• Investigate fraud and fraudulent content using tracking tools and case management system.
• Trend analysis to identify patterns, spam behaviors, and review manipulation tactics.
• Make decisive calls on tricky cases where fraud isn’t obvious.
• Meet speed and quality targets to keep the global queue running smoothly.

Skills

Analytical mindset

Feedback-driven

English communication

MS Office

Education

Bachelor’s degree or equivalent

Tools

Accertify

Job description

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product‑passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user‑generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever‑expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real‑time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long‑term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

Location: Bengaluru, India (Hybrid: 3 days a week in office)

Start Date: 18th August 2026 (Mandatory joining date)

We have recently set up a brand‑new, specialised Trust & Safety team (Authenticity) right here in Bengaluru, and we are looking for 4 sharp, analytical minds to join us at the very start of this exciting journey. If you are highly analytical, detail‑oriented, and passionate about maintaining digital integrity for thousands of global brands, this role is a perfect fit.

What Does the Authenticity Team Do?

The Authenticity Team is Bazaarvoice’s specialized fraud detection squad. This role isn't just about reviewing content—it's about pattern recognition and fraud detection. Using our advanced case management systems, you will dive deep into user‑generated data to separate authentic human experiences from fake reviews, spam, and bad actors.

What You’ll Do (Key Responsibilities)

• Investigate Fraud: Spot, research, and eliminate fraudulent content using our proprietary tracking tools and case management system.
• Trend Analysis: Dive into data to identify emerging patterns, spam behaviors, and review manipulation tactics.
• Make Decisive Calls: Act confidently when evaluating tricky or obscure cases where fraud isn't immediately obvious.
• Hit Your Benchmarks: Own your performance by meeting both speed and quality targets to keep our global queue running smoothly.

What We’re Looking For

Background & Job Skills

• Education: Bachelor’s degree or equivalent international qualification.
• Experience: 2–3 years of hands‑on experience in fraud detection, risk analysis, or trust & safety operations.
• Nice to have: Experience with Accertify is a major plus!
• Analytical Mindset: A genuine passion for researching data trends and solving complex mysteries.
• Feedback‑Driven: A positive attitude toward coaching, with the ability to adapt and refine your strategy based on feedback.

Tech & Communication Skills

• Highly proficient with online messaging, web applications, and MS Office (Excel, Word, Outlook).
• Exceptional professional communication skills in English (both written and verbal).

Availability Requirements

• Immediate Availability: You must be able to start on 18th August 2026 (no exceptions).
• Hybrid Schedule: Willingness to work from our beautiful Bengaluru office 3 days a week.
• Flexibility: Open to working slightly shifted hours a couple of days a month (always with plenty of prior notice).

Our Interview Process

We believe in transparency. Here is exactly what to expect after you hit apply:

1. Step 1: Recruiter CV Review – Our talent acquisition team will review your application against the role requirements.
2. Step 2: Skills Assessment – A quick online evaluation focusing on your aptitude and English comprehension skills.
3. Step 3: Hiring Team Interviews (2 Stages) – Two rounds of video conversations with the hiring managers to discuss your fraud detection background and problem‑solving skills.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note that a standard background verification (BGV) forms part of our selection process. This will be conducted with your consent and will strictly focus on information relevant to the role.