Founding AI/ML Engineer

Cutshort; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Neels AI in Mumbai is seeking a hands-on Senior Backend Engineer to own complex product and platform problems end-to-end, spanning AI agents, workflow orchestration, and enterprise integrations in distributed systems.

You will design reliable, scalable backend services, implement RESTful APIs, and collaborate with product, security, and ops teams to ship production-ready solutions with strong observability and ownership.

Qualifications

• 8+ years of backend experience in enterprise apps.
• Strong design and debugging capabilities.
• Experience with REST and event-driven systems.
• Comfort with AI-assisted coding and validation.
• Ability to own features end-to-end.

Responsibilities

• Build the core platform powering IT operations.
• Design reliable multi-step workflows with retries and rollback.
• Develop AI pipelines for intent understanding and execution.
• Build integrations with Microsoft 365, PSA, RMM, and others.
• Design secure, scalable multi-tenant systems.
• Improve observability and reliability.
• Own features from architecture to production support.
• Mentor engineers and raise technical standards.

Skills

Backend systems

Distributed systems

REST APIs

Cloud-native applications

Problem solving

Debugging

Ownership

Mentoring

Tools

TypeScript

Node.js

Python

PostgreSQL

Redis

Docker

Terraform

Job description

About The Role

We are looking for a hands-on Senior Backend Engineer who can own complex product and platform problems end-to-end. You will work across AI agents, workflow orchestration, enterprise integrations, and distributed systems that operate reliably in real-world IT environments.

We are looking for a hands-on Senior Backend Engineer who can own complex product and platform problems end-to-end. You will work across AI agents, workflow orchestration, enterprise integrations, and distributed systems that operate reliably in real-world IT environments.

This role requires strong engineering judgment, product thinking, and the ability to transform ambiguous requirements into scalable, production-ready systems.

Key Responsibilities

• Build the core platform powering agentic IT operations.
• Design reliable multi-step workflows with retries, approvals, rollback mechanisms, and recovery.
• Develop AI pipelines for intent understanding, planning, validation, and execution.
• Build integrations with Microsoft 365, PSA, RMM, and other IT management platforms.
• Design secure, scalable multi-tenant enterprise systems.
• Improve production observability, monitoring, and reliability.
• Own major features from architecture and development through deployment and production support.
• Mentor engineers and contribute to raising the technical standards of the team.

Required Skills & Experience

• 8+ years of experience building backend platforms, distributed systems, or enterprise applications.
• Strong software engineering fundamentals and system design expertise.
• Experience building REST APIs, asynchronous/event-driven systems, databases, and cloud-native applications.
• Strong problem-solving skills with the ability to independently drive solutions in ambiguous environments.
• Excellent debugging, production engineering, and ownership mindset.
• Comfortable using AI coding assistants while independently validating code quality and correctness.

Preferred Technical Stack

Languages & Frameworks

• TypeScript
• Node.js
• Python

Databases & Messaging

• PostgreSQL
• Redis
• Message Queues
• Event-driven architectures

Cloud & Infrastructure

• AWS
• Docker
• Terraform

Enterprise Integrations

• Microsoft Graph API
• Microsoft 365
• OAuth
• Webhooks
• PSA/RMM platforms

AI & Workflow Technologies

• Workflow engines
• State machines
• LLM Agents
• Retrieval-Augmented Generation (RAG)
• AI evaluation frameworks

What We're Looking For

• Strong backend engineering expertise with experience building scalable production systems.
• Deep understanding of distributed systems and platform architecture.
• Ability to own features from design through production.
• Product mindset with strong engineering ownership.
• Excellent collaboration and mentoring skills.

Why Join Neels AI?

• Build the operating layer for the next generation of IT services.
• Work on AI systems that take real-world actions—not just generate text.
• Solve challenging problems across AI, infrastructure, security, and enterprise automation.
• Join at an early stage and influence product direction, architecture, and engineering culture.
• Work directly with experienced founders and global enterprise customers.

Skills:- AI Agents, Agentic AI, Python, Large Language Models (LLM) tuning and Artificial Intelligence (AI)